Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Specialty in using evidence based practices in combination with a natural observational intuition to motivate change and progress. Highly skilled with over ten years of social services direct work experience. Accomplished in assessments, intakes, referrals, crisis management, and case planning. Extensive knowledge of community resources in the San Francisco and Bay Area includes the following fields legal, housing, substance abuse, mental health, physical health, homelessness, veteran's affairs and HIV. Specifically knowledgeable in employment preparation, search, and retention. I'm currently completing my last year of a Bachelor's Degree in Human Resources with a minor in criminal justice.
Highlights
  • Microsoft Word
  • Citrix
  • Avatar
  • Salesforce
  • HIRE
  • ETO
  • CMS/IMS
  • Excel/PP
Education
Golden Gate University San Francisco State University San Francisco State University, College of Health and Human Services San Francisco, CA Current Expected in 2016 Bachelor Degree : Human Resources Criminal Justice - GPA : Human Resources Criminal Justice
Experience
Help Usa - CAHS COURT CASE MANAGER
Wards Island, Manhattan, 04/2012 - 11/2015
  • Provide intensive case management and Program Supervision to approximately 30-50 homeless defendants through the Community Justice Center Court (CJC) and the San Francisco Courts.
  • Most Court Accountable Homeless Services client's are chronically homelessness, mentally ill, drug-addicted, and medically indigent.
  • Screen, assess, complete, release plan for clients and provide ongoing intensive support from in custody program referral to transition and court completion date.
  • Upon release secure primary medical care, housing, medication managment, benefits advocacy, medical insurance, mental health care, substance abuse treatment and any other necessary services.
  • Track court dates, probation and parole appointments and requirements.
  • Work jointly with a vast network of community treatment providers, medical providers, parole and probation officers, attorneys, social workers, housing specialists etc.
  • to help clients remain engaged.
  • Based on harm reduction, motivational interviewing, general social work principles, this model uses assertive community treatment and a highly proactive approach to facilitate adherence to a comprehensive care plan designed to address clients' multiple risks and needs.
  • Work together with project team to guarantee all clients are regularly seen and are progressing with care plan and their conditions of release.
  • Work with project team and other community supports to provide crisis intervention as needed.
  • Assist with court appearances and assume responsibility for each defendants attendance.
  • Ensure, that all data is being captured in the Information Management System and Citrix including client outcomes and updating of court status.
  • Assist in preparation of court reports, quarterly cumulative reports, and vignettes of successful client completions.
  • Maintain and cultivate all inner agency and community provider relationships through case conferencing and site visits to enable overall program success.
Richmond Area Multi-Services, Inc RAMS - SUPERVISOR/VOCATIONAL REHABILITION COUNSELOR RAMS /PAES
City, STATE, 01/2011 - 05/2012
  • PAES Counseling & Pre-Vocational Services, promoted to provide culturally competent supervision, vocational assessment, counseling, training, and/or rehabilitation services, individually and in groups, to clients of the PAES Counseling Services, at the program and on-site at RAMS Hire-Ability Vocational Services program.
  • Work with at risk populations including dual diagnoses, substance abuse, HIV/AIDS, homelessness, housing issues, and criminal justice backgrounds.
  • Conduct pre-vocational assessments, develop and maintain a Vocational Plan, and document progress for each client to work towards their employment goals.
  • Instruct and lead a team of clients, receiving on-the-job assessment and training, to enhance upon their vocational skills such as: productivity, quality, punctuality, and communication skills.
  • Collaborate with intake coordinators, therapists, case managers, parole officers, and other care providers to support client's needs.
  • Facilitate groups on vocational topics such as job preparation and searching techniques, motivation, harm reduction, and symptom management.
  • Supervise and train clients about the importance of learning appropriate work ethics and job retention skills.
  • Input client-level data and monthly assessment reports into Excel and Avatar for ongoing and continuous measurements of progress and counselor updates.
Richmond Area Multi-Services, Inc RAMS - EMPLOYMENT CONSULTANT/CASE MANAGER
City, STATE, 01/2009 - 12/2011
  • Ability a division of RAMS, Inc.
  • employed me to assist people with mental illness who are interested in returning to work by providing services that are designed to help clients overcome the multiple barriers (mental illness, skill deficit, poverty, substance abuse, stigma) that often prevent them from fully participating in the workforce.
  • Conduct vocational assessments of client interests, aptitudes, and skills; develop action plans for participants; develop and maintain employer contacts and relationships; and participate in data collection and data analysis.
  • Work collaboratively with clients to develop and implement vocational goals; coordinate and provide evaluation, employment preparation, and work adjustment counseling.
  • Participate in individual weekly case review, individual and group supervision, staff meetings and special events.
  • Work closely with governmental agencies including the California Department ofRehabilitation and the San Francisco Department of Public Health, Community Behavioral Health Services to provide assistance with job placement, post-placement job coaching and other related support services to assist clients to maintain employment.
  • Maintain a caseload of approximately 10-15 clients; maintain case files for each client and record progress notes on an ongoing basis.
  • Input client-level data and monthly progress reports into Excel and Microsoft Word, and Outlook for ongoing and continuous measurements of progress and counselor updates.
Community Vocational Enterprises, Inc CVE - EMPLOYMENT SPECIALIST
City, STATE, 01/2008 - 12/2009
  • Assist people with mental illness who are interested in returning to work by providing services that are designed to help clients overcome the multiple barriers (mental illness, skill deficit, poverty, substance abuse, stigma) that often prevent them from fully participating in the workforce.
  • Conduct assessments of client interests, aptitudes, and skills; develop action plans for participants; develop and maintain employer contacts and relationships; and participate in data collection and data analysis.
  • Work collaboratively with clients to develop and implement vocational goals; coordinate and provide evaluation, employment preparation, and work adjustment counseling.
  • Participate in individual weekly case review, individual and group supervision, staff meetings and special events.
  • Work closely with governmental agencies including the California Department of Rehabilitation and the San Francisco Department of Public Health, Community Behavioral Health Services to provide assistance with job placement, post-placement job coaching and other related support services to assist clients to maintain employment.
  • Maintain a caseload of approximately 25-35 clients; maintain case files for each client and record progress notes on an ongoing basis.
  • Input client-level data and monthly progress reports into two database systems – Efforts to Outcomes (ETO), developed by Social solutions, Inc.; and Helping Information Resources for Everyone (HIRE), designed exclusively for CVE by an independent programmer.
  • and implement vocational goals; coordinate and provide evaluation, employment preparation, and work adjustment counseling.
  • Participate in individual weekly case review, individual and group supervision, staff meetings and special events.
  • Work closely with governmental agencies including the California Department of Rehabilitation and the San Francisco Department of Public Health,Community Behavioral Health Services to provide assistance with job placement, post-placement job coaching and other related support services to assist clients to maintain employment.
  • Maintain a caseload of approximately 25-35 clients; maintain case files for each client and record progress notes on an ongoing basis.
  • Input client-level data and monthly progress reports into two database systems – Efforts to Outcomes (ETO), developed by Social solutions, Inc.; and Helping Information Resources for Everyone (HIRE), designed exclusively for CVE by an independent programmer.
Skills
approach, Agency, Behavioral Health, benefits, case management, charts, Citrix, CMS, coaching, communication skills, counselor, Counseling, criminal justice, crisis intervention, client, clients, data analysis, data collection, data collection, database, decision-making, delivery, documentation, driving, special events, focus, IMS, insurance, notes, Director, managment, meetings, mental health, mental illness, mentally ill, Excel, Outlook, PowerPoint, Microsoft Word, Microsoft Word, network, policies, program evaluation, programmer, progress, Public Health, quality, receiving, Rehabilitation, rehabilitation services, San, Supervision, treatment plans
Additional Information
  • Community Service San Francisco Suicide Prevention – Volunteer Crisis Worker Coalition on Homelessness – Volunteer Outreach Worker

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Resume Overview

School Attended

  • Golden Gate University San Francisco State University San Francisco State University, College of Health and Human Services

Job Titles Held:

  • CAHS COURT CASE MANAGER
  • SUPERVISOR/VOCATIONAL REHABILITION COUNSELOR RAMS /PAES
  • EMPLOYMENT CONSULTANT/CASE MANAGER
  • EMPLOYMENT SPECIALIST

Degrees

  • Bachelor Degree

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