06/2015 to 12/2016Cahier/Gas stationGiant Food Store － Hanover, PACross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Executed cash transactions quickly and accurately. Greeted all customers. Checked out customers and bagged items quickly. Served shoppers in a prompt, courteous and friendly manner. Emphasized fast, friendly customer service. Gave every customer immediate and undivided attention. Accurately made change for cash transactions. Handled and bagged groceries carefully and according to customer preference.
10/2010 to 06/2012customer service expeditorEnglish American Tailoring － Westminster, MDScanned and filed forms, reports, correspondence and receipts. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Looked up information with computer programs. Contacted staff and customers to retrieve files. Answered incoming telephone calls with professional and knowledgeable responses. Tracked down sources of special products and services to meet customers' special needs.
10/2009 to 05/2010CashierWalmart － Westminster, MDMet incoming customers and provided immediate assistance. Completed purchases with cash, credit and debit payment methods. Received and processed cash and credit payments for in-store purchases. Demonstrated that customers come first by serving them with a sense of urgency.
05/2000 to 10/2009authorization/release coordinatar Kroll Background － Hampstead, MdScanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Processed and routed incoming mail. Destroyed files and materials upon request. Looked up information with computer programs. Handled incoming and outgoing correspondence, including mail, email and faxes.
