A University student studying within the fields of International Business and Marketing, seeing opportunities to expand skills within the work field and gain valuable real-world experience. Resourceful and team-oriented with experience utilizing common software applications such as Google Docs, Slides, PowerPoint, MS Word, and other media outlets. Given the extensive part-time work experience, understands the value of being a dependable and flexible team player, and working alongside others to accomplish a task accurately and efficiently. Offering strong written and communication skills in both English and Spanish as well as an intermediate mastering in French. A motivated student eager to apply meaningful knowledge and skills to any project and provide impactful contributions in order to achieve company goals. Dedicated to working hard to make positive impacts on any job or project part of, and hopes to make the most of any opportunities that may be presented. Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring hardworking nature, and positive attitude to new position with increased responsibility.
- Teamwork and Collaboration
- Verbal and Written Communication
- Multitasking and Organization
- Adaptability and Flexibility
- Dependable and Cooperative
- Customer Relations
- Documentation and Recordkeeping
- Conflict Resolution
- Quality Assessment
- Process Monitoring and Improvement
- Microsoft Office
- Upselling Techniques
- Ability to work efficiently under pressure
- Patience
- Creation of flyers, PowerPoints, Google Slides and equivalent software to convey messages and other announcements
Williamsburg, VA, 07/2021 - Current
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Delivered food to guest tables with timeliness and efficiency.
- Assisted customers with information regarding menu offerings and nutrition information.
- Maintained clean and attractive product displays to entice customer purchases.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Produced food and drink products ahering to company quality and quantity standards.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Cleaned and maintained dining area and condiment stations.
- Completed sales transactions, including all accepted forms of payment.
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Delivered items to guest tables and addressed and requests.
Cary, NC, 09/2020 - 07/2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reviewed weekly sales ads and monitored price changes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Operated cash register to record all transactions accurately and efficiently.
- Worked in a fast-paced, team-oriented environment
Dexter, MO, 06/2019 - 08/2019
- Sampled and tested final products to check conformance with production tolerances.
- Performed hand-finishing of final products after assembling component parts for items.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Completed durable assemblies and subassemblies with hand and power tools.
- Boxed, labeled and transported items to support assembly operations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
City, STATE, 06/2018 - 08/2018
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Operated cash register to record all transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Learned Cashiering and Barista positions and provided backup at key times.
- Successfully worked in a team-oriented, fast-paced environment
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Resume Overview
School Attended
- University of Delaware
- Archmere Academy
Job Titles Held:
- Cafe Attendant
- Cashier/Stocker
- Assembly Line Worker
- Smoothie Barista/Cashier
Degrees
- Current Undergraduate
- High School Diploma
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