Cabin Service Agent Resume Example
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Katrina
Henderson
Professional Summary
Pursuing an experience where I will be able to utilize my life experiences and interpersonal skills, as well as my past work experiences, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievements of the mission and values of your company.
Skills
- Customer service expert
- Active listening skills
- Excellent Communication and Written Skills
- Able to take the initiative in the workplace
- Great analytical abilities and critical thinking
- Dependable, excellent, adaptive team player
- Excellent Multitasking, Organizing, and Prioritizing Tasks
- Ability to work under a high or constant state of pressure
- Excellent in planning and scheduling skills
- Attentive to major and minute details
- Ability to maintain quality, safety, and control standards
- Cash handling, Supervision
- Coaching, Teacher
- Conflict resolution, Team player
- Critical thinking, Problem solver
- Directing
- Fluent in English, excellent communication skills
- Math
- Office
- Multitasking
- Organizing
- Safety
- Scheduling
Education
Genesis High SchoolCity01/2019High School Diploma: General Education
GPA: 3.5
Bastrop High SchoolCity
San Marcos High SchoolCity
Organizations
International Thespian Society (ITS) Educational Theatre Association ~ 5 years
Women's Select Varsity Choir in San Marcos High School ~ 1.5 years
Bastrop High School Choir ~ 2 years
Theatre Intern ~ 1.5 years
Work History
Company Name- Cabin Service Agent
City, State03/2020 - Current
City, State03/2020 - Current
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
- Inspected interior of aircraft prior to and after flights to make sure emergency equipment was in place.
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
- Drove operational improvements which resulted in savings and improved profit margins.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Used approved cleaning products on various surfaces, lavatories, front and back galleys, and cabin areas to reduce bacterial growth and prevent spread of viruses.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Company Name- Cashier/Food Prep/Expeditor
City, State11/2018 - 10/2019
City, State11/2018 - 10/2019
- Greeting customers in the restaurant or drive-thru with friendly, welcoming attitude.
- Prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
- Meeting customer needs and taking steps to solve food or service issues.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner, and accepting coaching from management team.
- Stock and organize restaurant supplies/necessities.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Company Name- Student Teacher
City, State08/2016 - 12/2016
City, State08/2016 - 12/2016
- Develops schemes of work, lesson plans and tests that are in accordance with established procedures.
- Instruct and monitor students in the use of learning materials and equipment.
- Manage student behavior in the classroom by establishing and enforcing rules and procedures.
- Maintain discipline in accordance with the rules and disciplinary systems of the school.
- Encourage and monitor the progress of individual students and use information to adjust teaching strategies.
- Prepare required reports on students and activities.
- Communicate necessary information regularly to students and colleagues regarding student progress and student needs.
- Establish and communicate clear objectives for all learning activities.
- Prepare classroom for class activities.
- Provide a variety of learning materials and resources for use in educational activities.
- Observe and evaluate student's performance and development.
- Demonstrate preparation and skill in working with students from diverse cultural, economic and ability backgrounds.
- Participate in appropriate professional activities.
- Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations as directed.
- Supported instructor with test administration, curriculum development and assignment grading.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Took over Theatre class for five months, managing various classroom assignments, student needs, and recordkeeping.
- Other duties as assigned.
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Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Genesis High School
- Bastrop High School
- San Marcos High School
Job Titles Held:
- Cabin Service Agent
- Cashier/Food Prep/Expeditor
- Student Teacher
Degrees
- High School Diploma : General Education
