Cabin Service Agent Resume Example Delta Global Services

Katrina

Henderson

Professional Summary

Pursuing an experience where I will be able to utilize my life experiences and interpersonal skills, as well as my past work experiences, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievements of the mission and values of your company.

Skills

Customer service expert
Active listening skills
Excellent Communication and Written Skills
Able to take the initiative in the workplace
Great analytical abilities and critical thinking
Dependable, excellent, adaptive team player
Excellent Multitasking, Organizing, and Prioritizing Tasks
Ability to work under a high or constant state of pressure
Excellent in planning and scheduling skills
Attentive to major and minute details
Ability to maintain quality, safety, and control standards
Cash handling, Supervision

Coaching, Teacher
Conflict resolution, Team player
Critical thinking, Problem solver
Directing
Fluent in English, excellent communication skills
Math
Office
Multitasking
Organizing
Safety
Scheduling

Education

Genesis High SchoolBastrop, TX01/2019High School Diploma: General Education

GPA: 3.5

Bastrop High SchoolBastrop, TX

San Marcos High SchoolSan Marcos, TX

Organizations

International Thespian Society (ITS) Educational Theatre Association ~ 5 years

Women's Select Varsity Choir in San Marcos High School ~ 1.5 years

Bastrop High School Choir ~ 2 years

Theatre Intern ~ 1.5 years

Work History

Delta Global Services- Cabin Service Agent
Austin, TX03/2020 - Current

Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
Inspected interior of aircraft prior to and after flights to make sure emergency equipment was in place.
Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Used approved cleaning products on various surfaces, lavatories, front and back galleys, and cabin areas to reduce bacterial growth and prevent spread of viruses.
Maintained optimal supply levels to meet daily and special cleaning needs.

Taco Bell- Cashier/Food Prep/Expeditor
Bastrop, Texas11/2018 - 10/2019

Greeting customers in the restaurant or drive-thru with friendly, welcoming attitude.
Prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Meeting customer needs and taking steps to solve food or service issues.
Having a clean and tidy appearance and work habits.
Communicating with customers, teammates and managers in a positive manner, and accepting coaching from management team.
Stock and organize restaurant supplies/necessities.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

San Marcos High School- Student Teacher
San Marcos, Texas08/2016 - 12/2016

Develops schemes of work, lesson plans and tests that are in accordance with established procedures.
Instruct and monitor students in the use of learning materials and equipment.
Manage student behavior in the classroom by establishing and enforcing rules and procedures.
Maintain discipline in accordance with the rules and disciplinary systems of the school.
Encourage and monitor the progress of individual students and use information to adjust teaching strategies.
Prepare required reports on students and activities.
Communicate necessary information regularly to students and colleagues regarding student progress and student needs.
Establish and communicate clear objectives for all learning activities.
Prepare classroom for class activities.
Provide a variety of learning materials and resources for use in educational activities.
Observe and evaluate student's performance and development.
Demonstrate preparation and skill in working with students from diverse cultural, economic and ability backgrounds.
Participate in appropriate professional activities.
Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations as directed.
Supported instructor with test administration, curriculum development and assignment grading.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Took over Theatre class for five months, managing various classroom assignments, student needs, and recordkeeping.
Other duties as assigned.

Resume Overview

Companies Worked For:

Delta Global Services
Taco Bell
San Marcos High School

School Attended

Genesis High School
Bastrop High School
San Marcos High School

Job Titles Held:

Cabin Service Agent
Cashier/Food Prep/Expeditor
Student Teacher

Degrees

High School Diploma : General Education

Cabin Service Agent Resume Example

Resume Score: 80%

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