Skilled Ramp Agent with experience in the Airline industry. Familiar with All different types of Aircrafts. Also Experienced Ramp Agent professional with strong leadership and relationship-building skills.
Skills
Calm under pressure
Flexible
Familiar with Airbus, MD-80/88's, 737's RJ's etc.
Natural leader
Follows procedures
Able to learn quickly
Able to lift up to 75 lbs
Multitasking skills
Industrial equipment operation experience
Work History
Cabin Cleaner ( Lead Supervisor), 07/2011 to 10/2013 Signature Flight Support Corporation – Catonsville, ,
My Duties in this position were to lead a cabin crew (Clean Aircrafts) , Make sure all paper work was completed every night. Service 6 to 8 aircrafts a night, Make sure Sky room was cleaned before servicing aircrafts , Assign job duties to employees , Stock the trucks with cleaning supplies , make sure all driving equipment worked before and after shifts, etc.
Stocked aircraft cabin interiors for flights with equipment and supplies.
Ramp Agent , 10/2013 to 04/2014 American Airlines – City, ,
My Duties were to Marshall in all Aircrafts, Make sure to bring all unloaded bags to Carrousel/Passengers.
Trained on operation of various aircrafts, including Airbus-319/320 and MD-80/88 Rj's and 737's.
Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
Loaded, unloaded and transported cargo weighing up to 70 pounds between terminals and aircraft.
Cook, Cashier, Prep, Janitor , 04/2014 to 09/2015 Little Caesers – City, ,
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared all food orders within a 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Followed food safety procedures according to company policies and health and sanitation regulations.
Routinely moved and stocked food products weighing up to 40 pounds.
Ramp Agent (Trainer), 08/2015 to Current AV Flight – City, ,
My Duties were to Marshall in all Aircrafts, Make sure to bring all unloaded bags to Carrousel/Passengers.
Addressed passengers’ concerns about delayed and canceled flights and resolved the issue through Customer ops.
Loaded, unloaded and transported cargo weighing up to 80 pounds between terminals and aircraft.
Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
Stocked aircraft cabin interiors for flights with equipment and supplies.
Trained on operation of various aircrafts, including Airbus 319/320 and MD-80.
Trained and coached 10 Ramp Agents .
Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight.
Maintained a friendly, positive attitude when dealing with distressed passengers.
Education
High School Diploma: , Expected in 2011 Warren Easton Sr. High School - 3019 Canal St. , GPA:
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