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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Skilled Ramp Agent with experience in the Airline industry. Familiar with All different types of Aircrafts. Also Experienced Ramp Agent professional with strong leadership and relationship-building skills.
Skills
  • Calm under pressure
  • Flexible
  • Familiar with Airbus, MD-80/88's, 737's RJ's etc.
  • Natural leader
  • Follows procedures
  • Able to learn quickly
  • Able to lift up to 75 lbs
  • Multitasking skills
  • Industrial equipment operation experience
Work History
Cabin Cleaner ( Lead Supervisor), 07/2011 to 10/2013
Signature Flight Support CorporationCatonsville, ,
    My Duties in this position were to lead a cabin crew (Clean Aircrafts) , Make sure all paper work was completed every night. Service 6 to 8 aircrafts a night, Make sure Sky room was cleaned before servicing aircrafts , Assign job duties to employees , Stock the trucks with cleaning supplies , make sure all driving equipment worked before and after shifts, etc. 
  • Stocked aircraft cabin interiors for flights with equipment and supplies.

Ramp Agent , 10/2013 to 04/2014
American AirlinesCity, ,
    My Duties were to Marshall in all Aircrafts, Make sure to bring all unloaded bags to Carrousel/Passengers.
  • Trained on operation of various aircrafts, including Airbus-319/320 and MD-80/88 Rj's and 737's.
  • Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
  • Loaded, unloaded and transported cargo weighing up to 70 pounds between terminals and aircraft.


Cook, Cashier, Prep, Janitor , 04/2014 to 09/2015
Little CaesersCity, ,
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Routinely moved and stocked food products weighing up to 40 pounds.

Ramp Agent (Trainer), 08/2015 to Current
AV FlightCity, ,

    My Duties were to Marshall in all Aircrafts, Make sure to bring all unloaded bags to Carrousel/Passengers.


  • Addressed passengers’ concerns about delayed and canceled flights and resolved the issue through Customer ops.
  • Loaded, unloaded and transported cargo weighing up to 80 pounds between terminals and aircraft.
  • Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
  • Stocked aircraft cabin interiors for flights with equipment and supplies.
  • Trained on operation of various aircrafts, including Airbus 319/320 and MD-80.
  • Trained and coached 10 Ramp Agents .
  • Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight.
  • Maintained a friendly, positive attitude when dealing with distressed passengers.

Education
High School Diploma: , Expected in 2011
Warren Easton Sr. High School - 3019 Canal St. ,
GPA:

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Resume Overview

School Attended

  • Warren Easton Sr. High School

Job Titles Held:

  • Cabin Cleaner ( Lead Supervisor)
  • Ramp Agent
  • Cook, Cashier, Prep, Janitor
  • Ramp Agent (Trainer)

Degrees

  • High School Diploma

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