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Business Systems Analyst Consultant Resume Example

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BUSINESS SYSTEMS ANALYST CONSULTANT
  • https://www.linkedin.com/in/tejaswinishivakumar/
Professional Summary

Business Analyst professional with over six years of progressive experience in Project management, Application Development, Software Implementation and Business Analysis.

Experience in analysis, design, programming and testing for System Development.

Professional expertise in all phases and methodologies of Software Development Life Cycle including Waterfall, Agile/Scrum.

Highly motivated team player with excellent communication, presentation and interpersonal skills.

Reliable and detail-oriented professional who would be a valuable addition to any team.

Skills
  • SQL
  • Python
  • Java
  • Data Analysis,ETL processes ,Data visualization ,Data Mining
  • Tableau
  • HTML 5
  • Advanced Excel spreadsheet functions ,Pivot tables and charts
  • Office 365
  • Agile Methodology
  • Scrum methodology
  • Waterfall methodology
  • Software Development Life Cycle (SDLC)
  • Project Management, Requirements Gathering, Strategic Planning
  • Customer relationship management (CRM), Supplier relationship management (SRM), Product lifecycle management (PLM)
  • Knowledge of Lean Six Sigma processes
Work History
Business Systems Analyst ConsultantCiber Global LLC, Client-Ford Motor Company - Dearborn, Michigan06/2017 - Current
  • Interact with Treasury business customers and outside service providers to support day-to-day cash management and trading needs of Ford Treasury and Ford credit teams
  • Designed and Implemented program interfaces for Ford Treasury Systems
  • Lead initiatives to improve processes in Agile Methodology which helped in decreasing cycle time by 20%
  • Involved in technical implementation and support complex applications for Treasury Operations
  • Performed code extensions and customizations using JAVA and Python
  • Created Treasury trade and cash management, capital funding and Foreign Exchange reports utilizing stored procedures (Oracle)
  • Developed Hedge accounting reports to feed into REVAL for Ford Global treasury teams to increase visibility, efficiency and control in risk management and hedge accounting operations
  • Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing
  • Environment: Wallstreet Systems, Volante, Swift messaging, Reval, European Liquidity Management (ELM), Bloomberg, Python, Java, Oracle11g, Linux
Business AnalystZima Technologies - Remote , CA10/2017 - 06/2018
  • Responsible for developing User Interface development, Code optimization and Database Management
  • Performed modification to existing code to enhance the features of the application using Java, Asp.Net, C#
  • Liaison between Client & developers to communicate problems, solution strategy & regular progress updates
  • Implemented IT projects that focused on the application development, in addition to projects that crossed multiple platforms (including mobile and Web based applications)
  • Participated in all phases of application designing and development lifecycle
  • Configured and supported the clients with installation and provided technical support to the clients
  • Collaborated with the sales, marketing and development teams to launch products on time and within budget
  • Gathered detailed use cases and requirements through virtual meetings and defined project goals
  • Developed reports and visualized the data to provide analytical support to improve sales by 10% and created dashboards for the company
  • Designed and Developed website for the company to ensure high traffic, User Experience using HTML5, CSS, JavaScript
  • Environment: Object Oriented Programming (Java, Asp.Net, C#), Project Management Tool (Asana), SQL, Web Services, Testing (UAT, Manual), HTML, CSS, JavaScript
Business Systems AnalystIBM - Bangalore, Karnataka, India01/2015 - 08/2015
  • Responsible for application and technical troubleshooting and solving all major production issues
  • Responsible for monitoring applications as per Client activities, fix bugs and provide support after release
  • Managed User Acceptance Testing (UAT) planning, documentation
  • Improved Customer satisfaction to 100 % by creating Knowledge base records
  • Facilitate requirements meeting for moderately complex projects and review changes or upgrades to existing system design
  • Implemented network and hardware fixes and procedures for end users
  • Maintain documentation and standards
  • Gathered Business Requirements and created Functional/Technical specifications for migration from SQL
  • Conducted UAT, documented and reported user feedbacks to management team, and Created user manuals included explanation of different reports and how to execute
  • Managed multiple client accounts to make sure their needs are addressed, and issues resolved
  • Environment: Jira, SQL, Oracle, HTML, CSS, JavaScript, Web services, Microsoft Office, UI Testing
EngineerMindtree Ltd - Bangalore, Karnataka, India12/2012 - 01/2015
  • Involved in creating Software Requirement Specifications (SRS) and Functional Specification Documents (FSD)
  • Facilitated NICE system maintenance (i.e
  • Extension modifications, channel mapping, CTI interfaces, sentinel alarms and health checks) as required
  • Translated Functional Requirements to User Stories and worked closely with Product Owner during backlog grooming sessions
  • Configured and Managed NICE Interaction Management Server
  • Wrote SQL stored procedures to ensure functionality of Data Mart Server
  • Wrote SQL queries to fetch data from database
  • Performed Data Analysis of existing data through SQL and MS Access
  • Improved SLA of project by creating 102 Quick reference cards for network services team which reduced time to resolution by 25%
  • Environment: Telephony, PBX or VoIP infrastructures, Cisco IP Telephony, Networking technologies, CTI integration, HTML, CSS, JavaScript, SQL, NICE Interaction Management Server
Education
Masters: Management Information ScienceUniversity of Houston - Clear Lake - Houston, TX08/2017
Bachelor of Engineering: Electronics & Communication EngineeringVisvesvaraya Technological University - Bangalore,India09/2012
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Resume Overview

Companies Worked For:

  • Ciber Global LLC, Client-Ford Motor Company
  • Zima Technologies
  • IBM
  • Mindtree Ltd

School Attended

  • University of Houston - Clear Lake
  • Visvesvaraya Technological University

Job Titles Held:

  • Business Systems Analyst Consultant
  • Business Analyst
  • Business Systems Analyst
  • Engineer

Degrees

  • Masters : Management Information Science
    Bachelor of Engineering : Electronics & Communication Engineering

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