Business Systems Analyst resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Successful Business Systems Analyst and Certified Scrum Master with 8 years of experience supporting business solution software and analyzing business operations. Aiming to use my strong prioritization skills and analytical ability to achieve the goals of your organization.

  • Requirements Gathering: Expertise with documenting Business Requirements Document (BRD), Use Case Specifications and Functional Specifications and Unified Modeling Language (UML) diagrams (Use Cases, Activity, and Sequence).
  • SDLC: Thorough understanding of Software Development Life Cycle (SDLC); involved in all phases from planning to the implementation stage.
  • Agile: Instrumental in Agile development including configuration/change management and adapting best practices.
  • DBMS: Proficient in MS SQL server.
  • JAD sessions: Highly experienced in conducting and facilitating JAD sessions.
  • Version Control Systems: Hands-On experience working with Team Foundation Server (TFS) and GIT.
  • Team Player: Expert in working with Subject Matter Experts (SME's) across each group during entire SDLC.
  • Gap/Swot Analysis: Experience performing business process analysis, enhancements and gap analysis.

Certified ScrumMaster (CSM by Scrum Alliance)

Microsoft Certified: Azure Administrator Associate (AZ-104)

Microsoft Certified: Azure Fundamental (AZ-900)

AWS Certified Cloud Practitioner

Work History
Business Systems Analyst, 09/2013 - Current
Koch Industries, Inc. Modesto, CA,
  • Interfaced with business users to prepare and update Business Requirement Documents (BRD), Functional Specification Design Documents (FSD), and Functional Requirement Documents (FRD).
  • Developed use case with UML for new product functionality.
  • Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing.
  • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Experienced in facilitating and conducting Joint Application Design (JAD), interviews, workshops, and requirement elicitation sessions with end-users, clients and stakeholders.
  • Liaised between business and technical personnel to ensure a mutual understanding of processes and applications.
  • Coordinated UAT testing efforts across technology, quality assurance and business teams, participate in test planning and execution.
  • Instrumental in creating software development lifecycle and defect resolution processes and procedures.
  • Worked with business stakeholders and other SMEs across lines of Business to assess current capabilities and understanding high-level business requirements.
  • Effectively coordinated between software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Developed business context diagrams (flow charts) to identify and analyze process flows in the system.
  • Provided input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
  • Working experience of various phases of Software Development Life Cycle (SDLC) such as Design, Code Construction and Testing Methodologies.
Business Analyst, 01/2012 - 08/2013
Western Alliance Bancorporation Tucson, AZ,
  • Gathered Business Requirements, interacted with the Users, Developers, Project manager and SMEs to get a better understanding of the Business Processes.
  • Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required.
  • Created User Case specifications, Business Flow and Sequence diagrams using MS Visio.
  • Analyzed the current business processes and the systems and designed the 'To Be' process models and workflow analysis.
  • Documented and tracked bugs and their corresponding fixes, and retest in different environments to ensure a successful fix.
  • Conducted User Acceptance Testing and collaborated with the QA team to develop test cases.
  • Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to resolve the bugs.
  • Involved in different phases of testing i.e., Functional, End-to-End, Backend and Regression testing.
SQL Developer, 12/2010 - 12/2011
Alight Tallahassee, FL,
  • Created SSIS package to Export and Import data from SQL Server to Access, Text and Excel files.
  • Extracted data from Oracle databases and loaded the data into the flat files.
  • Deployed SSIS packages on development server using configuration files.
  • Configured SQL mail agent for sending mails upon package deployment.
  • Created several event handlers to send alerts, success messages, and error messages and implemented detailed logging.
  • Used various SSIS tasks such as Conditional Split, Derived Column, which were used for Data Scrubbing, data cleansing and aggregating the required data.
Post Graduate Diploma: Business Marketing Analysis, Expected in
George Brown College - Toronto,
Bachelor of Technology: Mechanical Engineering, Expected in
Punjab Technical University - ,
Masters in Industrial Technology: , Expected in
California State University - Fresno, CA

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Resume Overview

School Attended

  • George Brown College
  • Punjab Technical University
  • California State University

Job Titles Held:

  • Business Systems Analyst
  • Business Analyst
  • SQL Developer


  • Post Graduate Diploma
  • Bachelor of Technology
  • Masters in Industrial Technology

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