Dedicated, efficient and engaging Business Support Officer with proactive approach in maintaining business functions and supports. Systematically stays on top of day-to-day administrative functions, financial and HR requirements. Anticipates needs and proactively takes appropriate action to meet deadlines and exceed expectations.
Skills
Interpersonal
Eye for detail
Highly organised
Managing multiple priorities
Self-managed
Determined
Flexible
Reporting expertise
Budget support
Financial reporting
Project assistance
Microsoft Office Suite
Process streamlining
Creative
Experience
2011 to Current
Business Support OfficerDowner Edi Limited – Portland, OR,
Efficiently manage day-to-day administrative and financial functions.
Accurately monitor all expenditure, ensure compliance (including taxation) and measure against budget and revenue.
Process accounts payable using online accounting software, purchase orders and credit card.
Provide advice and support to senior management on financial administration and budget activities.
Ensure accuracy of procurement contracts.
Process month-end financial reporting and ensure accuracy.
Handle all HR and payroll related processes and concerns.
Coordinate staff induction and training; WPH&S and Performance Planning and Review.
Establish and maintain effective communication between business units and senior management.
Review and evaluate administrative and reporting systems and recommend improvements.
Process volunteer engagement including recruitment, registration and training.
Coordinate meetings including agendas, invites, room, equipment and catering.
Book travel arrangements including flights, accommodation and car hire.
Support all administrative, HR and operational functions during Schoolies (Response) week.
Help personnel manage basic IT needs for computers, mobile devices and peripherals
2009 to 2011
Administration and Information OfficerTetra Tech, Inc. – Bothell, WA,
Liaise with all personnel, Government and non-Government organisations, assist with all finance matters
Train personnel with new office procedures, create training manuals and provide ongoing support
Provide support to all administrative and operational issues
Pay for approved goods and services using preferred Corporate Card
Payment of invoices via Purchase Order (SAP R/3) or SSA Finance forms, process goods receipt
Monitor approval of Child Related expenditure prior to payment, check correct account codes
Manage and monitor fortnightly Foster Care payments, minimise overpayments, collect debts
Review and prepare financial reports
Process and check personnel timesheets
Assist with high volume incoming calls and attend to front counter, problem solve and negotiate
Provide administration and reception relief at other Child Safety offices
Process travel advances and reimbursement
Book air travel and accommodation
Monitor and allocate vehicle booking requests
Maintain service, cleaning, fuel and mileage of leased vehicles
Take minutes
Maintain and order stationery and office equipment
Reconcile mobile phone accounts
Process Petty Cash
Create graphic publications, posters and certificates
Type case notes and correspondence
Follow confidential recordkeeping procedures, filing and records management.
2005 to 2009
Administration ManagerFitness First Robina – City, STATE,
Provide detailed customer service; respond to daily membership and account enquiries
Hands-on reception assistance; dispute resolution, cash and EFT transactions
Prepare, compile and check all new personnel, change of details, terminations
Monitor and maintain supply of all club equipment, uniforms, stationery and janitorial needs
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