Highly motivated professional with over ten years of leadership, logistics, sales, and inventory management experience. Skilled at prioritizing, and completing tasks in a fast paced environment with a focused and collaborative approach. Utilizing Lean principles to develop new process, and promote process improvements with commitment to organizational objectives.
·Manage and motivate team of over 125 employees to guarantee world class customer experience, increase sales profits, ensure efficiency, improve employee viewpoint, mentor and provide career development.
·Manage elevated customer calls due to sales, product quality, and installation related issues.
·Tour the sales floor regularly to coach sales team, and interact with customers to identify or resolve urgent issues.
·Analyze sales figures and forecast future sales volumes to maximize profits.
·Maintain awareness of market trends in the retail industry, as well as monitor local competitors.
·Promote Best Buy through job fairs, chamber of commerce, local media, and social networking sites.
·Update colleagues on business performance, new initiatives, and other pertinent issues.
·Organize special promotions, displays and events.
·Sell direct with guests when required.
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