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Business Process Manager Resume Example

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BUSINESS PROCESS MANAGER
Executive Summary

Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.

Core Qualifications
  • Decisive leader
  • Human resources management
  • Business management methodology
  • Employee engagement
  • Project analysis
  • Excellent communication skills
  • Goal-oriented
  • Salesforce Experience
Professional Experience
Girl Scouts–Arizona Cactus-PineNovember 2006 to CurrentBusiness Process Manager
Phoenix, AZ
  • Responsible for managing the Council wide implementation of the Volunteer Systems Project
  • Lead Council staff through the process of identifying, analyzing, adapting, and improving existing business practices in support of the Volunteer System. Pursue courses of action that best meet the needs of the Council
  • Work in partnership with team members and other staff to maintain a constant awareness of the fluctuating volunteer needs throughout the Council.
  • Manage the Customer Care and Member Placement(Intake) Team
HomeSmartOctober 2005 to February 2012Realtor
Gilbert, AZ
  • Successfully guided home buyers and sellers through sales and purchase of properties.
Fry's Food StoresNovember 1994 to January 2005Assistant Store Manager
Tempe, AZ
  • Began as a Courtesy Clerk and worked my way to Assistant Store Manager
  • Spent two years in the Human Resources Department rewriting company policy and dealing with employee grievances.
  • Directed and supervised employees engaged in sales, inventory-taking and merchandising.
Education
Arizona State University2001Bachelor of Science: Business & CommunicationsTempe, AZ, United States
Affiliations

Member of the Arizona Volunteerism and Service Learning Steering Committee


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Resume Overview

Companies Worked For:

  • Girl Scouts–Arizona Cactus-Pine
  • HomeSmart
  • Fry's Food Stores

School Attended

  • Arizona State University

Job Titles Held:

  • Business Process Manager
  • Realtor
  • Assistant Store Manager

Degrees

  • Bachelor of Science : Business & Communications

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