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business owner operator resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Results-driven business professional bringing 15+ years of experience in Manufacturing and Construction operations. Proven leader focused on boosting team productivity and increasing profits by proactively managing and improving operations. Well-versed in training, educating and mentoring successful teams.

Skills
  • Business-to-Customer Expertise
  • Continuous Professional Improvement
  • Organization and Time management
  • Microsoft Office
  • Teamwork
  • Document review
  • Assembly and production
  • 5S understanding
  • Safety and compliance
  • Project Management
  • Flexible & Adaptable
  • Training & Development
  • Kaizen
Work History
10/2020 to Current Business Owner/Operator First Hospitality Group Inc | Chicago, IL,
  • Put together realistic Project budgets based upon costs and fees for successfully operating business with 2021 revenue of over $890k.
  • Obtained a Small Minority Business Certification in 2021 through the City of Austin and State of Texas
  • Communicated well with cross- functional teams to complete construction projects on schedule.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers' requests, confirming full understanding before addressing project concerns
  • Designed, developed and implemented an online training module to increase construction safety learning opportunities.
  • Trained and developed over 45 team members with 0 OSHA recordable.
  • Obtained the OSHA 30hr. and Confined Space Training Certification.
04/2019 to 09/2020 Operations Manager Beacon Roofing Supply | City, STATE,
  • Improved personnel job training orientation, assisted on-line training by analyzing and developing specific job requirements.
  • Directed day-to-day operations focused on safety, daily delivery metrics, continuous improvement initiatives and Quality Assurance.
  • Flexible and adaptable in order to adjust resources to meet or exceed customer satisfaction.
  • Performed Branch Safety evaluations meeting Company and OSHA regulations , implementing immediate strategies to resolve deficiencies.
  • 100% safety compliant meeting weekly, monthly and quarterly safety requirements (Safety meeting, job Site inspections, vehicle Pre-Checks and branch facility walk through and Branch Quarterly Inspections).
  • Maintain Fleet Maintenance and Preventative Maintenance for 14 trucks, 3 trailers and 9 forklifts with 93% PM currency.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase production and service through collaboration and creating Customer Prioritization task list.
02/2017 to 04/2019 Quality Assurance/Quality Control Supervisor ICU Medical | City, STATE,
  • Monitored Distribution and Manufacturing Practices throughout manufacturing areas including 2 plants, 2 divisions, 6 business units, shipping receiving and Quality Control.
  • Trained QA/QC Specialists in GDP and cGMP regulations , critical processes throughout entire manufacturing areas including 2 plants, 2 divisions, 6 business units, shipping receiving and Quality Control.
  • Daily and weekly audits in both dry and wet side manufacturing areas to ensure compliance with cGMP and Company SOP requirements.
  • Monitored daily logbook review for 6 manufacturing business unit areas.
  • Provided quality support when necessary on Wet side including oversight of MQ Final testing.
  • Quarantine batches as necessary in response to OOS deviations with potential impact to product.
  • Document deviations and perform investigations to determine root cause and corrective/preventive action.
  • Performed Data analysis utilizing InfinityQS to review SPCs to respond to excursions real-time.
  • Real-time batch record reviews with focus on Right First Time.
  • Provided guidance to production teams on cGMP and GDP regulatory expectations.
  • Reviewed and revised SOPs and controlled documents Supporting cross-functional areas, Manufacturing, Quality and Maintenance with new software application integration.
10/2011 to 02/2017 Production and Batch/Sterilization Supervisor Pfizer | City, STATE,
  • Manufacturing supervisor role with oversight of up to 65 personnel. Consisted of 3 product lines and 4 manufacturing area.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Performed daily and weekly audits for wet side manufacturing areas to ensure compliance with cGMP and Company SOP requirements.
  • Resourceful team player who excels at building trusting relationships with customers and colleagues.
  • Highly adaptable in order to adjust resources to meet or exceed customer satisfaction.
  • Optimized production schedules throughput by managing resource allocation and schedule conflict.
  • Facilitated Kaizen that had cost reduction of 25% and increased capacity additional $1.1 million in production.
  • Health & Safety team member which helped site remain OSHA VPP compliant and recipient of Quarterly Safety award Award for supporting new product initiative.
Education
Expected in to to Bachelor of Science | Kinesiology Angelo State University, San Angelo, TX GPA:
Expected in 2017 to to Advanced Master Certificate | Project Management Villanova University, Villanova, PA GPA:

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Resume Overview

School Attended

  • Angelo State University
  • Villanova University

Job Titles Held:

  • Business Owner/Operator
  • Operations Manager
  • Quality Assurance/Quality Control Supervisor
  • Production and Batch/Sterilization Supervisor

Degrees

  • Bachelor of Science
  • Advanced Master Certificate

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