LiveCareer-Resume

business owner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Seasoned Small Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Skills
  • Verbal and Written Communication
  • Staff Management
  • Work Planning and Prioritization
  • Cost Analysis and Savings
Experience
Business Owner, 02/2019 - Current
C3/Customercontactchannels Twin Falls, ID,
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Implemented campaigns and promotions to help with developing goods and services.
Team Leader, 08/2002 - 11/2018
The League Kitchen & Tavern Belterra, TX,
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Restaurant Manager, 01/1989 - 11/1991
The League Kitchen & Tavern Austin, TX,
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Restaurant Manager, 03/1988 - 01/1989
Woolworths City, STATE,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Optimized profits by controlling food, beverage and labor costs.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
Managing Restaurant Partner, 05/1983 - 07/1987
Sonic Drive-in Chicago, Uptown City, STATE,
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Conferred with customers to understand needs and finalize purchase orders.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 06/1995
-
Lee College - Baytown, TX
GPA:
Status -
  • [Award] graduated Cum laude
Associate of Science: Business Administration, Expected in 06/1995
-
Lee College - Baytown, TX
GPA:
Status -
  • [Award] graduted Cum Laude
: Psychology, Expected in
-
Sam Houston State University - Huntsville, TX
GPA:
Status -

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Resume Overview

School Attended

  • Lee College
  • Lee College
  • Sam Houston State University

Job Titles Held:

  • Business Owner
  • Team Leader
  • Restaurant Manager
  • Restaurant Manager
  • Managing Restaurant Partner

Degrees

  • Associate of Arts
  • Associate of Science

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