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Business Owner Resume Example

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BUSINESS OWNER
Professional Summary

Successful Business Owner known for exceptional skills in business development, customer care and employee relations. Able to remain poised in any type of situation. Pursuing a new position where an understanding of patient care and optimal skill will be widely appreciated. Very interested in expanding my knowledge and providing exceptional patient care in a healthcare environment. Started the second medical spa in Kansas City from scratch over 20 years ago and have been instrumental in helping several physicians and teams start their own practice. Served as a national contact and expert on many innovative new treatments and services in the aesthetic/medical field.

Skills
  • Skilled problem solver
  • Strong interpersonal skills
  • Excellent work ethic
  • Natural leader
  • Planning and organization
  • Exceptional time management skills
  • Strong client relations
  • Motivated team player
Work History
Business Owner05/2000 to Current
Company Name – City, State
  • Foster positive work environment by consistently treating all employees and customers with respect and consideration
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture
  • Strategically scheduled team members to maintain optimal staffing levels at all times
  • Built long-term customer relationships and advised customers on purchases and promotions
  • Developed reputation as an efficient service provider with high levels of accuracy
  • Provided elevated customer experience to generate loyal clientele
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service
  • Shared best practices for sales and customer service with other team members to help improve business efficiency
  • Monitored processes and procedures, making sur all compliance regulations are met
RN - Assisted Living/Memory Care Unit12/2019 to 02/2020
Company Name – City, State
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on 2 different floors.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Modified patient health treatment plans by observing patient conditions and responses.
  • Administered medication such as insulin and monitored patients' responses to detect problems.
  • Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Delivered treatments and direct nursing care according to physicians' orders in geriatric and memory care environment.
  • Maintained accurate records of residents' healthcare treatments and responses.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Floor Nurse10/2019 to 12/2020
Company Name – City, State
  • Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Associate of Arts2016Rasmusssen College- City, StateDean's List 2014, 2015, 2016
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Resume Overview

School Attended

  • Rasmusssen College

Job Titles Held:

  • Business Owner
  • RN - Assisted Living/Memory Care Unit
  • RN Floor Nurse

Degrees

  • Associate of Arts 2016

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