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Business Owner Resume Example

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BUSINESS OWNER
Professional Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on Automotive operations. Seasoned Quality Control Technician offering 10 years of quality control experience. Methodical and diligent professional well-versed in managing rigorous inspection schedules and collaborating with leadership to solve production problems. Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions.

Skills
  • Testing procedures
  • Specifications understanding
  • Equipment calibration
  • Regulatory Compliance
  • Corrective actions
  • Inspection protocols
  • Materials inspections
  • Technical troubleshooting
Work History
09/1989 - CurrentBusiness Owner | Keeping It Klean Janitorial Services - Brookwood, Alabama
  • Advised building services manager of needed cleaning equipment repairs
  • Supervised daily operations, including employee performance, preventive maintenance and safety
  • Maintained optimal supply levels to meet daily and special cleaning needs
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
  • Oversaw operational aspects of successful Janitorial business, including long-term planning, staff hiring and training, and procedure development and implementation
  • Provided elite customer service to over 15 Local Real Estate Companies
01/2019 - 02/2020Quality Control Technician | SMP/ NAOS - Cottondale, AL
  • Inspected manufactured parts by reviewing visually and assessing dimensions
  • Safeguard customer requirements as well as product quality standards by delivering support
  • Helped uncover and fix production problems in order to reduce overall defect rates
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests
  • Generated detailed reports outlining results and recommendations
  • Conducted data review and followed standard practices to find solutions
  • Developed and audited practices, programs and reporting system metrics for optimal efficiency
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
  • Identified and resolved variances to bring products in line with requirements
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process
  • Performed thorough inspections of incoming materials and outgoing products
  • Liaised between quality control and other departments and contractors, providing project updates and consultation
  • Completed audit papers by thoroughly documenting audit tests and findings
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement
  • Prepared working papers, reports and supporting documentation for audit findings
  • Managed quality assurance program, including on-site evaluations, internal audits and customer service and compared against standards to meet regulatory requirements
  • Inspected Products and compared against standards to meet regulatory requirements
  • Performed visual assessment of products to evaluate conformance with quality standards
07/2011 - 12/2018Quality Assurance Team Lead | Unicor Military Products - Yazoo City, MS
  • Created requirements for milestones and monitored completion of tasks for QA team
  • Oversaw all aspects of quality assurance, including establishing metrics, applying industry best practices and developing new tools and processes
  • Updated training database to help resolve common issues
  • Communicated directly with QA team to resolve user-reported problems and questions
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally
  • Used SQL to validate test results and recommend corrective actions
  • Coached and motivated 65-person QA team to develop competencies
  • Inspected products and worker progress throughout production
  • Determined quality department standards, practices and procedures
  • Established and tracked quality department goals and objectives
  • Reported all malfunctions to production executives to ensure immediate action
  • Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices
Education
10/2018University of Mississippi, University, MSQuality Control Technician: Quality Control And Safety Technologies / ISO
04/1984Brookwood High School, Brookwood, ALHigh School Diploma:
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Resume Overview

Companies Worked For:

  • Keeping It Klean Janitorial Services
  • SMP/ NAOS
  • Unicor Military Products

School Attended

  • University of Mississippi
  • Brookwood High School

Job Titles Held:

  • Business Owner
  • Quality Control Technician
  • Quality Assurance Team Lead

Degrees

  • Quality Control Technician : Quality Control And Safety Technologies / ISO
    High School Diploma :

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