Founder/President of a very successful 501c3 animal rescue organization in Michigan. Owner and Operator of Sit Stay Swim Indoor Fitness and Training Center for dogs. Real Estate and office management experience. Childcare experience. Hospitality management experience.
Excellent communication skills
Professional and mature
Dedicated team player
Real Estate Agent at the age of 19. Introduced Mindbody INC Software to the Pet Service industry market. Founded a large animal rescue organization in Detroit Michigan. Business Owner at the age of 28.
Business Owner June 2013 to May 2014Sit Stay Swim － Garden City, MI
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Made copies, sent faxes and handled all incoming and outgoing correspondence. Provided integrative medical treatment including manual therapy and hydrotherapy. Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options. Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Handled all social media networking.
Client account management
Proficient in Mindbody software
Quickbooks data entry
President June 2011 to May 2015P.O.E.T. Animal Rescue － Garden City, MIManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Received and screened a high volume of internal and external communications, including email and mail.
Animal Rescue 501c3 non profit, Founder and President
Charity event Coordinator
Delegation of tasks and responsibilities
Animal care and placement
Nanny July 2009 to June 2013Private in-home childcare － Ann Arbor , MI
Organized activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviors.Physically and verbally interacted with children throughout the day. Made nutritious snacks and meals for 3 children. Monitored children's play activities to verify safety and wellness. Taught children personal care behaviors, including toilet training and feeding. Continually encouraged children to be understanding and patient with others. Monitored educational progress by keeping detailed individual charts and files. 4 years years infant care experience. 1 year special-needs childcare experience. Collaborated daily with classroom teachers to keep activities running smoothly.
Bartender-Banquet Captain-Head Server October 2006 to December 2010Lucky Strike Lanes － Novi, MIMaintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Broke down bar after events and returned leftover liquor, glassware and banquet carts. Collected money and made change. Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Performed closing duties including cleaning, sanitizing and replenishing. Maintained a neat personal appearance.
Office Manager September 2005 to October 2006Circlepix － Canton, MICollaborated with clients to guarantee satisfaction with advertisements. Explained price and package details to customers. Cropped, manipulated and performed color-balance for final images. Managed a team of 3 professionals. Scheduled employee appointments.
Pharmacy Technician April 2003 to August 2005CVS － Westland, MIEntered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Verified patient data and billing information. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Proficiently processed and dispensed written, oral and electronic prescriptions.
Receptionist- Buyers Agent August 2001 to August 2006Remerica Hometown One － Plymouth, MIManaged incoming and outgoing calls for busy office. Scheduled and confirmed appointments for entire management team. Counseled customers on market current status for residential and land markets.Generated lists of properties that were compatible with buyers' needs and financial resources. Educated clients on the current real estate market and answered any questions they had. Cold called clients to obtain their exclusives. Coordinated appointments with prospective buyers to showcase houses and plots. Wrote contract documents, purchase agreements and closing statements. Actively follow-up with prospects and hot leads. Showed residential properties and explained the features, value and benefits of available homes. Successfully guided home buyers and sellers through sales and purchase of properties. Promoted property sales through advertisements, open houses and participation in multiple listing services. Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
High School Diploma : General, 2003John Glenn High School － Westland, MI, United StatesMember of Glenn Singers and Thespians
GeneralEastern Michigan University － Ypsilanti, MI, United States
Real Estate License : Real Estate, 2004Michigan Institute- Real Estate － Livonia, MI, United States
Recently transferred to Florida for my Husbands career. Looking for a long term relationship with my employer with extensive potential for growth. I am a speedy learner and have experience in multiple fields most recently as a business owner and 501c3 charity Founder and President. I have extensive knowledge in canine behavior, childcare, real estate and office administration.