Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

By providing a distinguished local healthcare institution with extensive contract knowledge and front-line management experience, I will achieve cost savings, enhance supply-chain operations, and maximize clinical efficacy of medical supplies and equipment through product elimination, conversion, and standardization which is accomplished by working directly with physicians, nurses, and techs by way of value analysis. I will also maximize revenue by finding opportunities in the charging process and minimize expense by identifying cost savings opportunities. My personal goal is to find a medical center that I can establish permanence and find a sense of community for years to come.

  • Knowledge of regulatory requirements (TJC, AORN, AAMI, OSHA)
  • Conducting operations of 9 surgical suites with avg 20-45 cases/day volume at a 420 Bed Level II Trauma Center
  • Assisted with implementation of successful early discharge orthopedic program with Kaiser "ERAS" and AVORS Medical Group
  • Knowledge of lean concepts applied in a healthcare setting
  • Capital budgeting experience
  • In conjunction with OR, Preop, PACU, and SPD managers, effectively oversaw staff of 180 clinical and ancillary professionals
  • Experienced with hospital space planning and efficiency
  • Familiar with McKesson and Cerner EHR's (both clinical and financial)
  • Contract negotiation, review, drafting, and submission
  • Extensive knowledge of medical supplies and equipment across all service lines
  • In-depth knowledge of patient charging processes
  • Block scheduling and utilization
  • Surgery case scheduling procedures/PAT
  • Custom pack analysis and conversion
  • Contract management (MediTract)
  • Inventory management (McKesson, Cerner)
  • Vendor management (VendorMate)
  • Electronic and manual tissue/implant tracking (MTM)
  • Reporting Systems (Cerner Data Analytics, Crystal Reports, McKesson)
  • Charge Description Master (Craneware)
  • Payroll management (Kronos)
  • Staffing and HR software (PeopleSoft)
  • Union bargaining experience (CNA and SEIU-UHW)
10/2017 to Current Business Manager - Perioperative Services Beth Israel Lahey Health | Reading, MA,

Monitored revenue and expense to ensure department's financial viability

Worked directly with surgeons to ensure that clinical equipment, facilities, staffing, supply, and instrumentation needs are met

Coordinated scheduling for various service lines (Ortho, Neuro, Urology, OB/GYN, Cardiovascular, ENT,  Gen Med, Plastics, and Robotics)

Assisted with design and implementation of Cerner "SurgiNet" Perioperative Supply Chain/Charge Services module (Surgery, Outpatient Treatment, GI, Materials Management, SPD)

Closely adhered to GPO/Distributor contract standards to maximize cost savings (experience with HealthTrust, Vizient, and Novation/Medline and Cardinal)

Planned, coordinated, and executed a block schedule with utilization standards for Kaiser, City of Hope, and various private practice groups

Assisted with an aggressive surgical implant cost savings program (capitated pricing and product standardization)

Developed capital budgets and presented ROI analysis to upper management

Firsthand experience with The Joint Commission survey process

Oversaw Materials Technicians, Scheduling/PAT Staff, and Clinical Charge Auditors

Implemented various supply and equipment conversions

Assisted with SPD operations on an interim level

06/2015 to 10/2017 Contract Analyst - Materials Management Antelope Valley Hospital | City, STATE,

Managed all supply and service contracts under: Perioperative Services, Materials Management, Central Distribution, Radiology, Safety & Security, Cath Lab, Respiratory, Laboratory Services, Biomed, Transport, Emergency Department,  and  nursing units

Maintained the supply-chain ERP system (McKesson HEMM) for accurate pricing, UOM, and contract application

Maintained Item File, Inventory, and Purchasing Systems (including EDI systems)

Provided support on emerging projects for administration (Cerner implementation, electronic office supply requisitioning, electronic tissue/implant tracking to name a few)

Worked collaboratively with the accounting department to remedy any problems that may reflect an inaccurate expense/charge on the GL

Assisted Director of Materials Management with coordinating the hospital's Value Analysis Committee

Acted as a procurement agent

Assisted with GPO and distribution conversions (Novation to HealthTrust/ PHS to Medline)

Facilitated a strict, yet positive working relationship with hospital vendors

05/2014 to 06/2015 Secretary II - Materials Management Antelope Valley Hospital | City, STATE,

Assisted the Director of Materials Management with calendar and any other purchasing related assignment

Monitored and processed department attendance and payroll

Placed low-dollar purchase orders

Supervised patient supply charges for Central Distribution

Facilitated a safe working environment for employees

Maintained Tissue/Implant Log

Maintained and executed all medical product recalls at the facility

09/2013 to 05/2014 Mail Clerk - Materials Management Antelope Valley Hospital | City, STATE,

Sorted and distributed mail and other critical hospital documentation throughout the entire medical facility

Conducted cost/benefit analysis on outsourcing versus internal mail processing

Expected in Bachelor of Arts | Business Administration California State University - Chico, Chico, CA GPA:
  • Minor in Project Management

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    School Attended

    • California State University - Chico

    Job Titles Held:

    • Business Manager - Perioperative Services
    • Contract Analyst - Materials Management
    • Secretary II - Materials Management
    • Mail Clerk - Materials Management


    • Bachelor of Arts

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