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Business English Teacher Resume Example

Resume Score: 80%

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BUSINESS ENGLISH TEACHER
Summary
Dedicated bilingual professional with 5+ years' experience as a call center representative. Strong interpersonal skills with the ability to multitask in fast-paced environments. Detail oriented with proven capacity to surpass productivity goals. 
Highlights
  • Microsoft Office proficiency
  • Top insurance sales performer 
  • Multi-line phone proficiency
  • Adaptive team player
  • Exceptional interpersonal skills 
  • HIPAA compliance
Experience
Telfort Business InstituteShanghai, ChinaBusiness English Teacher09/2015 to 09/2016
  • Advise students planning to study abroad while building relationships and recruiting potential students.
  • Plan, implement, monitor, and assess classroom management plans.
  • Develop lesson plans and daily activities on relevant topics to promote student interest.
Arkansas Department of Human ServicesFort Smith, ArkansasFamily Service Worker08/2014 to 06/2015
  • Provided case management, collaborating with team members to develop case plan goals.
  • Investigated suspected child abuse, analyzing situations by conducting interviews.
  • Communicated with clients by visiting their homes to ensure the health and safety of children.
  • Wrote court reports by collecting data and prioritized casework accurately documenting all activities.
Van Buren Police DepartmentVan Buren, ArkansasIntern02/2011 to 06/2011
  • Actively patrolled assigned areas to prevent and detect crimes with senior officers.
  • Critically analyze and investigate reported crime offenses with detectives.
  • Learned chain of custody procedures to collect evidence and 911 protocols.
Answer Fort Smith IncFort Smith, ArkansasCall Center Receptionist, Licensed Insurance Sales Agent02/2009 to 11/2014
  • Surpassed call and sales targets while taking accurate, detailed information using a multi-line system.
  • Modeled exceptional customer service skills with clients and assisted with resolving complaints.
  • Researched and educated potential customers on insurance options and quotes.
McDonald's, Fort Smith, ArkansasCrew Member, Crew Trainer, Crew Chief, and Swing Manager10/2006 to 04/2009
  • Cross-trained and coordinated scheduling with team members to manage a smooth workflow.
  • Strictly followed all cash, security, inventory and labor policies and practicing decision-making skills.
  • Verified that prepared food met all standards safety standards and promptly handle guest concerns.
Education
Bachelor of Science:Criminal Justice PsychologyMay 2012University of Arkansas - Fort Smith
Master of Arts:International Studies- BusinessMay 2017University of Concordia, Irvine
TESOL certificationJuly 2017
Languages
Bilingual, Fluent in Spanish
Skills
case management, clients, customer service skills, decision-making, insurance, inventory, lesson plans, Director, policies, protocols, recruiting, safety, sales, scheduling, Fluent in Spanish, workflow
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Telfort Business Institute
  • Arkansas Department of Human Services
  • Van Buren Police Department
  • Answer Fort Smith Inc
  • McDonald's, Fort Smith, Arkansas

School Attended

  • University of Arkansas - Fort Smith
  • University of Concordia

Job Titles Held:

  • Business English Teacher
  • Family Service Worker
  • Intern
  • Call Center Receptionist, Licensed Insurance Sales Agent
  • Crew Member, Crew Trainer, Crew Chief, and Swing Manager

Degrees

  • Bachelor of Science : Criminal Justice Psychology May 2012
    Master of Arts : International Studies- Business May 2017
    TESOL certification July 2017

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