Business Director All Divisions resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Business Director equipped with 30+ years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Well-versed in business plan development to facilitate company growth. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams. Expert in Photo Chemical Etching, Forming and Stamping industry with focus in medical and Mil- Aero markets with proven history of leading large team of Sales, Design Engineers and Customer Service with exceptional guidance and leadership.

  • Business plan development and execution
  • Operations management
  • Effective communication skills
  • Leading large departments
  • Mentoring, Team building and Recruiting
  • Project Management
  • Identifying best practices
  • ISO9001 & AS9100 Standards
  • Compliance - Reach, RoHS, Etc.
  • Partnering with cross-functional teams and disciplines
  • Managing multiple projects
  • Proficient in DFM
  • Print Interpretation -ANSI / NCSL Z540.1
  • Creative problem-solving abilities to address business challenges
  • Contracts / Negotiation (Pricing, LTA, T&C's, Quality, Etc.)
Work History
02/2017 to 04/2021
Business Director - All Divisions Intel Corp. Minneapolis, MN,
  • Managed Business Unit Managers, Product Management and Customer Service staff for all divisions Photo-Etching, Flex Circuits, Etch/Form and Shielding/ Stamping (30 direct / indirect reports)
  • Developed strategic plans and initiatives
  • P&L responsibility for all divisions
  • Responsible for all Quoting , Contract Review and DFM
  • Lead design and review sessions with technical and business staff.
  • Executed training programs for new ERP and CRM systems
  • Analyzed and assessed proposed system changes and determined impact to users.
  • Helped developed R&D strategic plans for potential growth areas
  • Researched and hired 1st domestic distributor for Shielding division
  • Trained Regional managers and manufactures Rep's on products and capabilities
  • Managed day-to-day development and quality issues.
  • Fostered strong rapport with clients, vendors and employees through consistent follow-up and communication.
  • Resolved problems, improved operations and provided exceptional service.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations
  • Company revenue increased by 27%
03/2001 to 02/2017
Business Unit Manager - Precision Parts Tech Etch Inc City, STATE,
  • Managed Product Managers, Product Engineers and Customer Service staff for Photo Etch and Forming divisions (16 direct / indirect reports)
  • Responsible for Quoting , Contract Review and DFM specifically for Custom Precision Groups
  • Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
  • Consistent communication with customers and vendors with particular attention to problem resolution.
  • Trained Mfg Rep's held trade shows and performed customer audits / tours
  • Trained CSR representatives and Product Engineers to develop strong customer connections including internal teams to promote long-lasting relationships.
  • Hired or hand picked exceptional candidates and effectively lead staff to maximize productivity and eliminate process lags.
  • Created, managed and executed business plans and communicated company vision and objectives to motivate teams.
  • Chaired weekly meetings with executive leadership and cross functional teams to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Reported directly to Founding President for +20 years
  • Company revenue increased by 67%
07/1992 to 03/2001
Product Manager - Shielding/Stamping Division Tech Etch Inc City, STATE,
  • Managed Product Engineers and Customer Service staff Shielding /Stamping division (7 direct reports)
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Managed Shielding product development cycle, including prototyping designs and coordinating mass production.
  • Established standard pricing and lead-times strategies while balancing objectives to maximize customer satisfaction
  • Set stocking levels for both Standard products and raw materials
  • Developed product documentation to communicate and align key components of upcoming features and products to both internal and external teams.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Coordinated design meetings and decisions across internal departments and various teams.
  • Directed full development lifecycle, including concept design, feature definitions and production support.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Increased Shielding division revenue by 150%
09/1989 to 07/1991
CAD Engineer Tech Etch Inc City, STATE,
  • Used CAD tools to design high quality, robust and cost-effective CAD product models by preparing detailed drawings, assembly sketches and diagrams.
  • Performed final quality assurance assessment of tooling and process
  • Identified potential operational issues to redesign products and improve functionality.
  • Collected and reviewed engineering data to assess needs and recommend solutions.
Expected in 06/1995
Associate of Science: Electrical Engineering
Bristol Community College - Fall River, MA

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Resume Overview

School Attended

  • Bristol Community College

Job Titles Held:

  • Business Director - All Divisions
  • Business Unit Manager - Precision Parts
  • Product Manager - Shielding/Stamping Division
  • CAD Engineer


  • Associate of Science

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