business continuity engagement lead resume example with 15 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Senior Quality Review/ Business Continuity Consultant and outstanding performer in Risk Management and Compliance within Financial Services Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of corporate and small businesses. Recognized for inspiring management team members to excel and encouraging creative work environments.
Skills
Analysis & Information Gathering
Compliance/ Risk Concepts
Business Continuity/ Disaster Recovery
Quality Assurance/ Quality Control
Clients, Project Management
Forecasting, Seminars
Inventory, Wealth Management
Leadership training, Workshops
Microsoft Office Suite
Work History
Quality Review/ Business Continuity Consultant, 01/2020 to Current Bank Of America – City, STATE,
Assess Business Impact Analysis (BIAs) and Business Recover Plans (BRPs)/ Technical Recovery Plans (TRPs) to evaluate plan quality and adherence to Standards
Redesign of processes and desk top procedures and transition BIAs & BRPs to service model
Document Quality Reviews within System of Record for User Access
Conduct Quality Review Assessments with Low, Medium, High, risk severity criteria based on impact and ability to recover from deficiencies
Created Quality Review On-boarding Checklist and process
Develop Quality Review 2020 Priorities
Perform an annual review of (Sound Practice Paper Aka White Paper) U.S. products supporting clearing and settlement activities along witha market share test of products to determine 5% or higher market share threshold
Business Continuity Engagement Lead, 10/2018 to Current Bank Of America – City, STATE,
Participates and leads business continuity initiatives and ongoing process improvement and business controls activities (plan development, monitoring and testing plans, event management and progress reporting/ metrics)
Provide business continuity subject matter consulting support in audit and regulatory matters, such as Process, Risk, and Controls, as needed
Review and challenge security controls and risk related to core system and applications
Communicate regulatory requirements related to information security
Responsible for delivery of Third-Party Vendor Reporting and Ad-Hoc data report requests
Sr. Business Controls Specialist/ Business Support Lead, 10/2016 to 10/2018 Bank Of America – City, STATE,
Implemented Process Risk and Controls (PRC) inventory deliverables within EER Intelligence and tied PRC work back to line of business core processes: Team's RSCA
Developed EER Intelligence strategy as it related to operating risk measures and controls
Assisted in build of Business Process Execution Digital Playbook Portal (BPE) to drive responsibilities on how compliance/ risk is managed to customers
Monitored and tested effectiveness of front line unit/control function to escalate compliance risks, issues, and control enhancements for FLU/CF, including Mattes Requiring Attention ("MRAs")
Managed P&L for business as it related to Staffing, Non-Personnel Expenses (NPE), and Travel
IT- Project Manager/Led Enterprise Resolution Exec, 05/2016 to 10/2016 Bank Of America – City, STATE,
Coordinated Standard Operating Procedures for Response Readiness Core Business Lines, while facilitating playbook and plan exercise sessions with FLU/CF
Facilitated Seminars, Workshops, Table Top, Drills, Functional, and Full-Scale Exercises within Core Lines of Businesses
Conducted Capability Assessments against Core Lines of Business, Operational Playbook, and plans with each critical Material Entities
Developed process training for Enterprise Resolution Execution Office (EREO) (e.g Crisis Leadership training)
Developed Malevolence, Standards/ Procedures, Resolution 101 program integration, WBT Development
Process Improvement Manager/ Sr. Business Risk and Control Analyst, 01/XXX5 to 01/2015 TIAA-CREF – City, STATE,
Led compliance, regulatory projects, and while keeping up on changes to regulations
Acted as point person and subject matter expert regarding business continuity plans, records management, model risk, and self identified audit issues
Ensured business area(s) developed and maintained viable business continuity plans that fulfilled Corporate Business Continuity requirements
Implemented Continuous Improvement Program showing realized savings of $96k annually within Line of Business
Conducted lessons learned sessions with program team and impacted groups to determine areas of improvement
Education
Bachelor of Science: , Expected in 1995 to Howard University - Washington, D.C., GPA:
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Resume Overview
School Attended
Howard University
Job Titles Held:
Quality Review/ Business Continuity Consultant
Business Continuity Engagement Lead
Sr. Business Controls Specialist/ Business Support Lead