Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
KEY STRENGTHS Disaster Recovery | Business Continuity | Enterprise Risk Management | Business IT Management | Audit, Regulations, Governance | Policy and Process Development | Contract Management | Negotiation and Vendor Relationship SKILLS
Enterprise risk management, IT service management and audit (ISO 31000, ISO20000, ITIL, ISO 19011:2011, COBIT),
Business continuity and IT disaster recovery planning and management (ISO22301/ BS25999, ISO/IEC 24762:2008, ISO27001),
Business Impact Analysis (BIA), Risk assessment, Business Continuity and Disaster Recovery strategies, BC and DR planning, exercising and maintenance.
Received the FY12 VPU Award for successfully re-architecting, re-deploying all mission critical business systems, designing and implementing resiliency assurance testing program for the IT Disaster Recovery Assurance Program
Received the FY14 VPU Award for the Country Office IT Service Continuity Program achievement
M.S. in Information Systems Engineering, Honors
Engineer Systems Analysis, Honors
Experience
01/2010 to Current
Business Continuity & Disaster Recovery Project ManagerEurofins Scient. – Sanford, NC, Designed and supported the Business IT Service Continuity (ITSC) program and projects portfolio across the World Bank Group headquarters and country offices (180+ offices). Planned, managed, and reported business continuity / IT resiliency testing and emergency management exercises across the institution; managed and reported an aligned, proactive, organization wide IT risk management process to continuously improve institutional resiliency posture; effectively integrated business continuity and disaster recovery teams across functional departments, IT infrastructure and application teams. Developed appropriate business continuity / disaster recovery standards, policies and procedures.
01/2009 to 01/2010
IT Business Development ManagerCanoo – , , West & Central Africa Built and lead the company's Information Technology capacity, resources and services provision aligned with business objectives. Developed, maintained, and tested the corporate Business Continuity / Disaster Recovery program.
01/1 to 01/1
Country Manager ITPlan International – , , Plan - Founded in 1937, is one of the oldest and largest International Development Organization. Plan reaches over 80,000,000 children and their communities to promote child rights and lift children out of poverty. Member of Global Leadership Team and reporting to the Global CIO in a matrix environment. Proven leader who has built and lead the region's capacity in the area of Information Technologies focusing on strategic objectives, corporate policies and regional priorities (16 country IT managers in 55+ program offices). Actively promoted adequate policies, processes and tools to maximize the effectiveness of business operations while controlling risks. Worked collaboratively with teams to provide leadership and technical guidance in the areas of IT service management, business continuity, disaster recovery and emergency management. Built and maintained strategic relationships with key vendors (Intelsat, Eutelsat, Microsoft, Cisco, Terremark, and the NAP of the Americas, etc) and government agencies. Within the global support team at headquarters, ensured 2nd level service, applications and infrastructure support to offices and users, organization wide (10,000+ users). Within the Change Advisory Board, ensured corporate change management processes are adhered for a minimal disruption to business operation Member of Country Management Team. Managed IT services and operations, information security and IT Audit (5 staff); in-charge of IT disaster recovery and business continuity planning, maintenance and testing and within the country with focus on country strategic and operational plans. Provided operational risk analysis reports to management; ensured the efficient implementation of risks response. Ensured availability and reliability of the IT infrastructure including platforms, business applications and telecommunication systems and coordinated the support to users.
01/1998 to 01/2000
Business Manager ITMS Engineering – , , Effectively managed and coordinated the company's IT operations and business development (5+ staff); oversaw services contracts and projects. Managed the design and deployment of technology solutions, applications and telecommunications solutions to clients and provided customer service. SELECT ACHIEVEMENTS Successfully conducted the first group wide full datacenter resiliency exercise involving teams from across the organization (this exercise gave the assurance to the organization that the Bank can sustain a regional disaster impacting all its critical systems and processes). Successfully performed the first proactive, group wide ITSC risk assessment in support of future annual investment plan (defined in the process the framework, the policies and processes). Received the FY12 VPU Award for successfully re-architecting, re-deploying all mission critical business systems, designing and implementing resiliency assurance testing program for the IT Disaster Recovery Assurance Program. Received the FY14 VPU Award for the Country Office IT Service Continuity Program achievement. Received recognition for envisioning and managing, a global connectivity solution, which transformed region's poor quality and costly connectivity into an integrated, optimized and cost effective solution (25% cost reduction and ~20% quality improvement). Successfully mentored and coached a regional team (about 65 IT professional) in the IT based on a gap analysis and collaborating with stakeholders across departments (HR and Senior management).
Education
Expected in
Doctoral: level, Economics University of Paris VI - , GPA: Advanced Postgraduate Course, Doctoral level Optimization, Games & Modeling in Economics, University of Paris VI, France
Expected in
M.S.: Information Systems Engineering Kharkov State Polytechnic University - , GPA: M.S. in Information Systems Engineering, Honors Kharkov State Polytechnic University, Ukraine Engineer Systems Analysis, Honors Kharkov State Polytechnic University, Ukraine
Certifications
PMP Project Management Professional CCC PMP, MBCI, CBCP, CBRM, CBRA, CBRITP, ITIL, ISO 20000 Lead Auditor, Virtualization & Cloud Certified. Certificate in Management & Leadership (CML), Harvard Business School & Plan International Certified Business Continuity Professional (CBCP), DRII Certified Member of the Business Continuity Institute (MBCI), BCI Certified Business Resilience Manager (CBRM), BRCCI Certified Business Resilience Auditor (CBRA), BRCCI Certified Business Resilience IT Professional (CBRITP), BRCCI Certified Information Technology Infrastructure Library (ITIL), EXIN ISO/IEC 20000-1:2011 Lead Auditor, BSI Certified in Risk and Information Systems Control (CRISC), ISACA (in progress)
Languages
English, French fluent.
Professional Affiliations
Global Leadership Team and reporting to the Global CIO in a matrix environment. Proven leader who has built and lead the region's capacity in the area of Information Technologies focusing on strategic objectives, corporate policies and regional priorities (16 country IT managers in 55+ program offices). Actively promoted adequate policies, processes and tools to maximize the effectiveness of business operations while controlling risks. Worked collaboratively with teams to provide leadership and technical guidance in the areas of IT service management, business continuity, disaster recovery and emergency management. Built and maintained strategic relationships with key vendors (Intelsat, Eutelsat, Microsoft, Cisco, Terremark, and the NAP of the Americas, etc) and government agencies
Skills
Disaster Recovery, Business Continuity, Testing, Operations, It Infrastructure, Proactive, Self Motivated, Project Manager, Risk Management, Trading, Business Operations, Cisco, Business Development, Audit, Business Continuity Planning, Information Security, It Audit, Maintenance, Operational Risk Analysis, Risk Analysis, Security, Telecommunication, Assurance Testing, Award, Clients, Contracts, Cost Reduction, Customer Service, Deployment, Gap Analysis, Hr, Its, Receptionist, Retail Sales, Risk Assessment, Solutions, Telecommunications, Change Management, Bsi, Ccc, Cml, Cobit, Contract Management, Disaster Recovery Planning, Governance, Information Technology Infrastructure Library, Iso, Iso27001, Itil, Parallel Method Invocation, Pmi, Pmp, Process Development, Progress, Project Management, Recovery Planning, Technology Infrastructure, Virtualization, Engineer, Games, Optimization, Systems Analysis, Systems Engineering
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School Attended
University of Paris VI
Kharkov State Polytechnic University
Job Titles Held:
Business Continuity & Disaster Recovery Project Manager
