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business banker resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
03/2009 to 08/2013
Business Banker Banner Bank Grants Pass, OR,
  • Selling financial products Credit Cards, CDs IRAs, Loans Opening deposit accounts and taking loan applications.
  • Responding to customer inquiries and concerns and creating positive solutions.
  • Recognizing and referring cross-sell opportunities.
  • Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
  • Quoting rates, terms and programs for loan customer requests.
  • Monitoring customer satisfaction and service quality, handling feedback from clients.
01/2006 to 03/2009
Sales Manager Infinity Contact, Inc Cedar Rapids, ,
  • Hired and trained all sales staff for new store location.
  • Monitored customer preferences to determine focus of sales efforts.
  • Created and directed sales team training and development programs.
  • Wrote sales slips and sales contracts.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
02/2005 to 03/2006
COMPUTER TECHNICIAN Exfo Ingenierie Electro Richardson, ,
  • Perform data entry.
  • Retail).
  • install and configures computer workstations and local area networks, operates them,.
  • monitors their performances, diagnoses and solves their problems.
  • Workstations include Windows and Macintosh equipment.
Education
Expected in 2012 to to
Bachelor of Arts: Business Administration Project Management
In Progress National University - Irvine, C
GPA:
Business Administration A, U S A Coursework in Business Administration and Management Project Management
Expected in to to
:
California Institute of Technology - Pasadena, C
GPA:
A, U S A Coursework in Business Administration and Management
Accomplishments
  • Sales and Marketing Increased annual gross sales by 15%.
  • Developed direct mass mailings which resulted in 8% growth of customer base.
  • Product Roll-Out Responsible for marketing for product launch including public relations, direct mail pieces, trade shows, sales training and e-mail campaign.
  • Developed highly effective sales training strategies as Sales Manager of a 12 person team.
  • Exceeded sales objectives in 2009 through 2013.
Professional Affiliations
ENTREPRENEUR'S OF ORANGE COUNTY PERSONAL GROWTH OF ORANGE COUNTY Society for Marketing Professionals (SMP)
Skills
Business Administration and Management, contracts, Credit, clients, customer satisfaction, data entry, Dependable, financial, focus, local area networks, Macintosh, money, Windows, monitors, optimization, quality, Retail, Selling, sales, team player, Vietnamese

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Resume Overview

School Attended

  • In Progress National University
  • California Institute of Technology

Job Titles Held:

  • Business Banker
  • Sales Manager
  • COMPUTER TECHNICIAN

Degrees

  • Bachelor of Arts

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