business analyst consultant resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Professional Summary

Experienced Supply Chain Analyst with over 20 years of experience in Supply Chain, Logistics and Defense industry. Excellent reputation for resolving problems and improving customer satisfaction.


· Defense Acquisitions University, ACQ101, 2010

· Defense Logistics Agency- Information Awareness Certificate, Annual, 2010

· BSI Management Systems- SAE AS9100 Rev B Internal Auditor Certificate, 2007

· BSI Management Systems-Understanding SAE AS9100 Rev B, 2007

· Import/Export Compliance Training Certificate, 2007

· APICS-CPIM Basics of Supply Chain Management Certification, 2005

· World Trade Institute, Introduction to World Trade, Baltimore, MD

· US Customs License Exam Course-Essex Community College, Baltimore, MD

· Managing Customer Service Certification, BAX Global, Inc.

· TMS Coordinator Certification, BAX Global, Inc.

· DoD and OMB Circular A-123 Financial Compliance and integration within SAP/EBS functionality

· VH71 Marine One, Presidential Helicopter Program Logistics Support for Aircraft, R&O, Spares, RAD for EH101 DOD contract with Department of Navy.

· 15 Years Demonstrated Supply Chain and Global Logistics Management for a combined total of $150M in Global Supplier Contracts.

· 15 Years Emphasis on Global Air Export/Import Logistics– includes Domestic, Import and Export, Ocean, Brokerage, All modes/carriers.3PL/4PL, Freight Forwarder, Customs Broker, Small Package management.

· 15 Years Detailed knowledge: Import/Export/Domestic Transportation Management: DCMA, DOD, DOS, DOC, ATF Import/Export Licensing Requirements, FDA 740, HTS, Schedule B, Hazmat

· 15 Years Managing Optimization/Pooling of Resources focused on Maximizing Internal and External Customer Service Levels while reducing spend

· Inventory Control of more than $25 Million in Stores

· SAP, Deltek, Costpoint, ManMan MRP/ERP Transactional Integrity Maintenance

· TMS Management, Carrier Coordination with Top Customer Base

· Transportation/Global Logistics KPI Metrics

· Successful alliances with Carriers for Import and Export Modes

· Current APICS Member/CPIM Certification in 2006

· Problem Solving/Conflict Resolution/Team Skills/Mentoring

AS9100 rev. 2/ISO Quality Certification/Internal Auditor

Work History
Business Analyst Consultant, 11/2010 - Current
Computer Aid Wilmington, DE,

Business Analyst, Provides DLA Logistics Management Standards Supply Support for Defense Enterprise Data Standards Office (DEDSO):

• Management of the MILSTRIP, MILSTRAP and Defense Logistics Management System supply discrepancy system, resolution management of un-routable system generated supply discrepancy reports.

• Provides subject matter expertise (SME) for Supply Discrepancy Reporting processes and WebSDR test and production environments resolution management of un-routable system-generated supply discrepancy reports implementation testing and results reporting for metrics and trend analysis to DoD activities.

• Process Review Committee (PRC) and DoD Directed Working Groups - Support for existing and emerging Defense Logistics Management Standards (DLMS) Process Review Committees (PRCs) and Working Groups composed of representatives from the DoD Components and participating external organizations for Functional areas that include, SDR, but are not limited to: Supply Chain Management and selected aspects of Contract Administration. PRCs and Working Groups include: Supply PRC, Supply Discrepancy Reporting PRC, Joint Physical Inventory Working Group (JPIWG), the Joint Small Arms and Light Weapons Coordinating Group (JSA/LWCG) and other emerging enterprise-wide requirements as they evolve. PRC/Working Group support includes development, evaluation and coordination of Proposed and Approved DLMS changes (PDCs and ADCs) with the DoD Components and participating external organizations and support for Enterprise Resource Planning (ERP) and legacy systems. PRC/Working Group support also includes assessment, evaluation, and coordination of various DoD/Component initiatives that impact the implementation of DoD materiel management policy and the interfaces among the functional logistics business areas of MILSTRIP, MILSTRAP, MILSBILLS, SDR and Physical Inventory.

• Updates and revisions to the proposed standards DLA Defense Logistics Management Standards Office initiated by systemic changes with the DoD services systems.

• Management the Approved DLMS Change process, to include end-to-end DoD Publication revisions and publication schedules.

• DLMS Implementation in Enterprise Resource Planning (ERP) & Legacy Systems, Business Process Documentation Support , DLMS Implementation Support and Training for WebSDR Application hosted by DLA Transaction Services,manage and maintain PRC distribution lists, DEDSO correspondence and announcement releases.Additionally, maintains documents and manages DEDSO supported events, meetings and teleconferences based upon emerging enterprise wide requirements.

Additional administrative supply SME responsibilities as needed.

Supply Chain Subject Matter Expert, 04/2009 - 09/2010
Kforce Government Services, Inc. (KPMG) City, STATE,

Provided support to the DLA Logistics Management Standards Office including:

•Definition and implementation of Business Enterprise Architecture (BEA) SAP EBS ERP Procure to Pay, Order to Cash, and Budget to Report functionality for the Defense Logistics Agency.

•Direction of collaboration with DFAS Columbus regarding all GLAC alignment and reporting processes for Energy and Non-Energy Management of Receivables, Management of Cash Collection system interfaces, and manual journal voucher processing.

•Project Management of DoD/DLA Office of Secretary of Defense (OSD) and Stewardship initiative in collaboration with the Office of Budget and Finance (OMB A-123).

•DoD Financial and Operational Management for policies and procedures including DMLS DoD 4000.25-M (DMLS and DLA Transaction Services formerly DAASC), 4000.25-1-M (MILSTRIP), 4000.25-2-M (MILSTRAP), DD250 Receipt Acknowledgement, Management of Receivables, and Management of Cash Collections as processed by DFAS-CO.

•Development of Business Cycle Team Project format used to guide DLA through current supply chain and global logistics network in preparation for OSD compliance and financial audit directives.

•Provided Supply Chain and Global Logistics subject matter expertise to DLA while mapping out current and future business enterprise processes that effect the DLA Working Capital Fund, General Fund budgets, as well as, balance sheet.

•Provided expertise to mitigate enterprise risk and impacts the OSD and OMB A-123 audit outcome.

•Project management of tools used to guide the stewardship process include documentation and analysis of the DLA Enterprise using documented Process Cycle Memos, Key Control Assessment, Risk Assessment, and various global DLA site visit for each field activity contained within the DLA Enterprise.Commodities include Aviation, Construction and Equipment, Aerospace Fuels, Missile Fuels, Bulk Petroleum, Medical, Food, Clothing, and Global Transportation.

Supply Chain Specialist, Global Logistics Mgmnt, 04/2007 - 09/2010
AgustaWestlandBell, LLC (Lockheed Martin) City, STATE,

Supply Chain Specialist, Global Logistics Management - Management of Logistics and Supply Chain for VH71 Marine One Program, United States Presidential Helicopter.PHS&T full cycle Supply Chain from Acquisition to Customer Delivery for EH101 Aircraft, spares, repair of repairable assets, retrofit after delivery kits (RAD), Flight Simulators, SDR Management, Materials review, PCARRS Disposition services in collaboration with DCMA.Implemented Westland Helicopter SAP R/3 Supply Chain for VH71 Presidential Helicopter Program for management of program assets; trained Department of Navy Patuxent River Logistics Support Staff of receipt, acknowledgement, and disposition processing in SAP.Contract/procurement materials life cycle management, ILS requirements advisor, vendor managed assets, MILSTD requirements management, GFE, customer managed inventories, 3PL, JIT, drop ship logistics programs.DoD, DCMA, DOS, DOC, ATF regulatory management for VH71 Program for global logistics network-Secret Clearance, PMA-274.DoD MILSTD, FAR, DFAR, EAR, ITAR regulatory compliance requirements.AS9100 Rev. 2/ISO Compliant, Internal Auditor Certification.SAP MRP, Reporting- SAP MM Operational/Functional training at Westland Helicopter in Yeovil, UK with SAP Super users.Managed all US Customs processing, carrier/broker management, subcontractor management, POA/Bond (single entry vs. continuous), Marine Cargo Insurance Policies/certificates.Budget Reporting, KPI Reporting.Collaboration and reporting to Lockheed Martin Integrated Systems for all status reporting.Carrier Contract Management-Global Account Rates, Air, Ocean, Ground, Brokerage, volume based rates/reporting.Freight invoice auditing, approval and reporting. Global supplier integration for best in practice support to Department of Navy.

Master of Science: Planning, Expected in
Graduate School University of Tennessee - Knoxville,
Status -
Bachelor of Science: Economics And Japanese Language, Expected in 01/1994
Towson State University, Towson, Maryland - Townson, Maryland,
Status -

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Resume Overview

School Attended

  • Graduate School University of Tennessee
  • Towson State University, Towson, Maryland

Job Titles Held:

  • Business Analyst Consultant
  • Supply Chain Subject Matter Expert
  • Supply Chain Specialist, Global Logistics Mgmnt


  • Master of Science
  • Bachelor of Science

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