Technically advanced information technology specialist successful in implementations and data communications.Experienced and detailed oriented, hardworking, client focused, customer service focused, deadline driven, proactive and proficient Business Analyst with diverse industry experience in banking, and government. Professional expertise includes improving, and supporting, data communications, planning and information protection analysis.
Strong analytical skills
Proficiency in TCP/IP protocols
Network asset management
Strong collaborative skills
Capacity and scalability planning
Excellent problem solving skills
Customer needs assessment
Content management systems
TCP/IP, Technical Documentations, Troubleshooting and Project Management, Excellent analytical, decision making, problem solving, interpersonal, team negotiation, conflict management and time management skills.
Excellent verbal and written communication skills to technical and non- technical audiences of various levels in the organization meaning executive, management and individual contributors.
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