I have over 15 years of healthcare experience, beginning in the lab and spanning to the IT arena. This experience has afforded me an unique understanding of the business and IT mindset which allowed me to bridge the gap with my IT healthcare roles. I am most comfortable being the liaison between the business and the various IT groups to deliver the best outcome for any project at hand.
Agile software development
Software Development Life Cycle principles (SDLC)
Scope and project definition
Collaborative software prototyping (iRise)
Business process improvement
User Acceptance Testing
Completed business requirements analysis for all pathology related changes to the system.
Used collaborative software to prototype new functionality to the application.
Actively mentored, trained and supervised new business analysts to increase ramp up in support of delivering the new system.
Collaborated with small team to design and implement critical enhancements resulting in increased client requisitions.
Business AnalystOct 2013 to Aug 2016 Miraca Life Sciences － Irving, TX
In this role, I was responsible for all pathology related software needs from a requirements perspective. I worked closely with the doctors from different specialties, product owners and SME's to understand current processes, identify gaps, document future state processes and deliver clear, concise requirements.
IT Account ManagerJul 2010 to Sep 2013 AmeriPath/Quest Diagnostics － Addison, TXIn this position, I was a liaison between the laboratory users and the IT team including Pathway and Cognos. My time was split between helping develop and test upcoming functionality, educating users on the current functionality of the system, troubleshooting issues and implementing/supporting new labs on the system 'pre' and 'post' go live. In addition, I managed several projects between time that support efficient use of the system.
In this role, I coordinated and daily QA/QC functions for the Cytology department including:
Track, investigate and resolve QI issues
Create, monitor and evaluate current processes versus SOP's
Verify compliance with various regulating agencies
Develop materials and training documents for corporate SOP rollout
CytotechnologistMar 2006 to Dec 2009 AmeriPath － Dallas, TXIn this role, I screened gynecological specimens for pre-cancerous and cancerous lesions. I also served as the lead and trainer for all automated screening technology as well as the newly implemented Pathway LIS system.
CytotechnologistAug 2002 to Mar 2005 Propath Women's Services － Dallas, TXIn this role, I screened gynecological specimens for pre-cancerous and cancerous lesions.
CytotechnologistAug 2001 to Jul 2002 Quest Diagnostics － Irving, TXIn this role, I screened gynecological specimens for pre-cancerous and cancerous lesions.
ASCP Certification, Cytology Clinical Training2001University Hospital (University of Texas Health Science Center) － San Antonio, TX, USA
Bachelor of Science, Cytology2001University of North Texas － Denton, TX, USA
Bachelor of Arts, Health, Business, Management2000University of North Texas － Denton, TX, USA