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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Cost analysis and savings
  • Task delegation
  • Sales strategics
  • Customer Relations
  • Business Development
  • Strategic planning
  • Business planning
  • Teamwork
Work History
07/2019 to 12/2020
Business Analysis and Reporting Analyst Jpmorgan Chase & Co. Millburn, NJ,
  • Work alongside Program Managers to develop solutions that are applicable at a global level in the form of automated reports, dashboards or tools.
  • Design, implement, and support platforms that provide ad-hoc access to large datasets.
  • Analyze trends and work cross functionally and suggest adjustments in credit releases schedules and safety.
  • Throughout my career, I supported senior colleagues with important research, analysis and preparatory work.
  • I have monitored markets, developed trade ideas, Conducted client portfolio reviews and learned about the solutions and products we offer for clients to manage any market conditions.
  • Responsible for initiating and assisting in investigations and troubleshooting while adhering the Financial Crimes Enforcement Network (The Financial Crimes Enforcement Network is a bureau of the United States Department of the Treasury that collects and analyzes information about financial transactions).
  • Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
  • Served as an end tester for the company’s new customer relations management system.
  • Improved software performance and usability by uncovering numerous issues, including high-priority bugs that were flagged for immediate resolution.
08/2017 to 06/2019
Data Analyst Mantech International Corporation Dayton, NJ,
  • Design a data metric library on weekly bases for common metric definitions and reporting requirements.
  • Build data visualization reports and tools for self-service consumption using visualization tools like Quicksight or Tableau.
  • Partnered with research science and analytics teams to improve data assets, quality, metrics and insights.
  • Draft concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making.
  • Simplify and reduce the manual work by automating analysis through SQL, Scripts (Python or R) and providing outputs to internal customers in friendly formats.
  • Uncover opportunities to automate processes, optimize workflows, and drive broad adoption of best practices.
  • Performing fraud analysis on customer amazon history to save money from missing packages and money laundering.
  • Created knowledge transfer (KT) documents for management, development and production support teams, and training documents for end users (if needed).
  • All documents and artifacts were controlled and versioned through the Documentum contentment management system and team created/maintained SharePoint sites.
  • Performed analysis on customer and vendor files in Excel format and prepared Winshuttle files for upload into SAP.
  • Used SAP queries to remove duplicate customer information and locate missing vendor information for loading into the system.
02/2017 to 05/2017
Management Intern Arizona State University Tempe, AZ,
  • Execute ad-hoc reports for management to decide critical business decisions that will improve the efficiency of the company.
  • Designed and developed technical specification, and timeline, milestones and budget needed in the project.
  • Extensive data analysis using MS Excel and MS Access.
Education
Expected in 08/2022
Master of Science: Business Analytics and Information systems
University of South Florida - Tampa, FL
GPA:

GPA: 3.83/4

  • Relevant Coursework Completed: Data mining, Advanced Systems Analysis/Design, Advanced Database Management, Analytical Methods for Business, Distributed Information systems & Data Science Programming.
Expected in
Bachelor of Technology: Computer Science Engineering
Vignan’s Institute of Information technology - Visakhapatnam,
GPA:
GPA: 3/4
Projects
  • Developed a multimedia case study application using MVP.
  • Strategy development for marketing and revenue maximization using financial data.
  • Hospital database design- a database for a hospital in a way that provides seamless access to any required data for a particular patient/disease/treatment to ensure fastest possible data retrieval.
  • Providing feedback in developing an in-house tool at Amazon- Tool used for investigation of fraud and development of clustering technique on this tool to classify various fraud patterns under a single cluster to mitigate risk on the accounts and make the process of investigating an account easier and quicker.
  • Twitter sentiment analysis (Analyzing the polarity of any given motif like demonetization of money, ISIS terrorism etc., whether the population think about these issues positively, negatively or neutral.
  • This is done by meticulous observation and mining of specific keywords that the tweet contains.

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School Attended

  • University of South Florida
  • Vignan’s Institute of Information technology

Job Titles Held:

  • Business Analysis and Reporting Analyst
  • Data Analyst
  • Management Intern

Degrees

  • Master of Science
  • Bachelor of Technology

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