business account executive resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Driven and passionate Account Executive with 8 years of sales experience and special interest in selling to small businesses with high potential for mutually-beneficial partnerships. Dedicated to developing long-term relationships with customers. Focused on building intimate knowledge of products and services as well as unique small-business needs. In my free time I am all about IT, I have built a few computers as well as my own personal gaming computer. I am currently in school for an IT degree because as we all know IT is the future.
Skills
Quick learner
Computer proficient
Account management
Technical support
Problem-solving skills
Excellent interpersonal skills
CRM and Salesforce proficiency
Product and service sales
Exceptional customer service
Relationship building
Communication skills
Excellent people skills
Able to persuade others effectively
B2B sales
Prospecting
Time management
Negotiation
Information Technology
Work History
Business Account Executive, 11/2020 to Current Nelnet – Omaha, NE,
Mastered and constantly improved in sales techniques, including prospecting, proposal, exceptions, closing, follow-up and upsell.
Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
Recorded and maintained sales prospect and sales data within customer relationship management system.
Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Participated in monthly training on latest technology trends and products in industry.
Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Over 50 cold calls per day while completing sales and service.
Solution Specialist, 04/2018 to 11/2020 National Instruments Corporation – Los Angeles, CA,
I assist consumers and businesses with their communication needs.
Working with them closely to find solutions for their consumer or business needs.
Keeping them connected with employees, family, and anyone else they chose or need to stay connected with.
I have been the top rep within my district for ARD as well as top 10 within the company within my first few months.
I currently hold a championship role in my current location and help others fine tune their skills.
I have earned the title of Top Solution Specialist, MVP, Top Business Rep back to back months with the most business adds, Top Customer Interaction Score, Gold Store employee as well.
Follow up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Visit business owner locations to evaluate requirements, demonstrate offerings and propose strategic solutions for their diverse needs.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Uphold high standards of customer service by promoting and upselling new products and services.
Use consultative sales approach to understand customer needs and recommend relevant offerings.
Consistently hit and exceeded sales goals.
B2B sales and service.
Owner/Operator, 01/2014 to 03/2018 Lineage Logistics – Reisterstown, MD,
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Entered customer interaction details in CRM to track requests, document problems and record solutions offered.
Implemented and developed customer service training processes.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Held weekly meetings with sales reps to identify techniques to overcome sales obstacles.
Increased monthly gross sales from $15,000 to $50,000 and exceeded goals for sales, revenue and profit margins.
Exceeded targets by building, directing and motivating high-performing sales team.
Post Pounding Operator, 09/2011 to 03/2013 First Solar Inc. – City, STATE,
My duties included daily inspection of my equipment, basic maintenance nothing major, cleaning, lubing and greasing of machine.
Problem solving and collaboration of strategies to make a more productive and efficient method of daily operations.
Making sure equipment was operated in a safe and efficient manner, safety was my number one priority.
Evaluation of work place and environment, the elements play a big part on this job site.
House keeping was performed before and after shift, maintaining a clean work area.
Daily goal of 12 rows per day Accomplishments My accomplishments during this time period is breaking two corporate records- 21 rows in 8 hrs and there was no need for remediation.
Also I set the pace and quality in which work was performed.
Education
High School Diploma: General Education, Expected in 06/2002 to Home School Outpost - Pine Mountain, CA GPA:
Certification: Heavy Equipment Operator, Expected in 2006 to ATS Of Nevada - Las Vegas, NV GPA:
NCCER Certified Heavy Equipment Operator.
Bachelor's: Information Technology, Expected in 2025 to Strayer University - Irvine, CA GPA:
Continuing education in Information Technology/ Cyber Security.
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