Bus Driver School Nutrition Assistant Substitute Teacher resume example with 17+ years of experience
Open minded and self-driven professional seeking a career opportunity that will allow myself to utilize the knowledge and skills that myself have developed through 15 years of customer service and 8 years of management experiences. Student-focused Substitute Teacher Assistant effective in busy classroom environments. Well-versed in backing up teachers, preparing class. Hardworking and motivated bus driver/substitute teacher devoted to student and teacher support. Demonstrated skills in classroom management and student recordkeeping. Friendly Receptionist with background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Passionate Teaching Assistant offering 4-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
- Student safety
- Special education
- Individual and group instruction
- Student assessments
- Student Supervision
- Classroom preparation and maintenance
- Classroom management
- Multitasking Abilities
- Customer Service
- Problem-Solving
- Team building
- Continuing education in Effective Teacher Training
Smyrna, DE, 09/2005 - Current
- Prepare meals in accordance of district guideless ensuring proper nutrition.
- Proper storage and handling of food to prevent contamination and/or decay.
- Provide classroom instruction based on lesson plan provided by teacher.
- Oversee student safety with working knowledge of safety drills and procedures.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
- Transported 50 passengers safely along prescribed routes according to tight schedules
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules
- Conducted pre-trip inspections of bus for safe operation
- Maintained North Carolina driver's license to enable legal operation of school buses for student transport, field trips and other purposes
- Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor
- Maintained frequent contact with dispatch to receive instructions and report on delays or incidents
- Obeyed federal, North Carolina and local traffic laws and regulations to enable safe transportation outcomes for participants
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
Madison, WI, 06/2004 - 10/2017
- Money management to include but not limited to cash reconciliation, transaction record keeping, payment collection, issuance of change, receipts and/or refunds, and depositing daily funds.
- People management ā training, assigning daily responsibilities, conflict resolution and scheduling.
- Effective communication with management and other store employees.
- Perform day to day activities in lieu of management in their absence.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Trained several personnel and enforced participation in exercises focused on developing customer service skills.
- Effectively supervised staff of 50 personnel by implementing company policies, protocols, work rules and disciplinary action
- Maintained financial accuracy when handling over $20,000 in revenue each day
- Provided management oversight and operational control of assigned programs
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
City, STATE, 12/2010 - 04/2017
- Handling of confidential consumer information by properly storing or filing in secure area
- Managed over 50 customer service calls per day, excellent customer service through daily interactions such as answering phone calls, emails with prompt and precise feedback to clients.
- Self-start day to day activities to ensure effective productivity.
- Managed multiple tasks and met time-sensitive deadlines
- Confirmed appointments, communicated with clients and updated client records
- Answered central telephone system and directed calls accordingly
- Sorted, received and distributed mail correspondence between departments and personnel
- Resolved customer problems and complaints
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered
- Provided clerical support to company employees by copying, faxing and filing documents
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
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Resume Overview
School Attended
- Cornerstone High School
- Nash Community College
Job Titles Held:
- Bus Driver/School Nutrition Assistant/Substitute Teacher
- Shift Leader
- Receptionist
Degrees
- Diploma
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