Dedicated and focused Administrative Assistant adept at managing multiple projects with ease using expert time management methods. Who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Increased office organization by developing more efficient filing system and customer database protocols.
Worked in the transportation department assisted bus driver during routes. During down time managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Designed electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents. Also help doing janitorial work and warehouse work.
Managed daily office operations and maintenance of equipment.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained new employees quarterly.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Answered phones processed orders and payments. Developed rapport with the customer base by handling difficult issues with professionalism.Lead on and off-site customer support teams across multiple time zones. Also trained new employees on the phone systems went over script with employees and procedures.
General office duties
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