I am a very dedicated and hard-working individual who sets high goals to not only meet but to exceed. As a guest services professional with experience in multiple box office positions I have a fondness for performing arts and a deep appreciation for the value of great personal interactions with customers. I love to be challenged and given opportunities to learn new responsibilities. I have finely tuned my customer service skills over my career and believe they are my biggest asset. I enjoy working in groups and feel I can be a contributor in any group setting.
Played an instrumental role in increasing group sales numbers consistently on from season to season. Also accomplished the same for individual Nutcracker and non-Nutcracker performances in three seasons as Box Office Coordinator.
I aided in the increase of attendance and revenue using dynamic pricing and strategic seating holds for Fall, Winter and Nutcracker performances for the 2012/2013 and 2013/14 seasons.
Current GPA: 3.43.
Enrolled in Spring Semester 2015 for completion of Degree.
Guest/Patron support, single/group/subscription ticket sales, ticket inventory management, staff management, event management, Tessitura, Excel, Windows, Microsoft Word.
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