Administrative and communication professional with extensive experience as a project manager, from initial innovation to product delivery. Considered senior technical expert for quality assurance, manufacturing processes and development, and risk management. Prized for ability to create and implement win-win solutions through enterprising problem solving, and delegating tasks to subordinates, as demonstrated by solid track record of planning, organizing, coordinating, and monitoring functions of a 600-person organization. Recognized for thoroughness and diligence in serving as liaison between senior management, employees, and contractors. Military and Government service has lead to a strong desire to work within the public service realm. Extensive interest in Political Science, and Public Policy.
Liaison between management, employees, and contractors to facilitate project completion.
Perform minor maintenance actions, and initiate trouble calls and work requests for any maintenance problems. Follow up on all corrective actions to ensure completion and satisfaction of the resident and staff.
Perform inspections and seek ways to improve quality of life for all residents.
Accountable and responsible for all furniture, fixtures, and equipment in assigned buildings.
Complete monthly safety reports, Building Energy Monitoring reports, and zone inspections.
Responsible for yearly inventory reconciliation, analyzing data to ensure proper placement of inventory, and uploading the data to match records in Enterprise Military Housing (EMH) program. Also utilize MAXIMO, Microsoft Word and Excel, and Total Workforce Management (TWMNS).
"Customer First" philosophy, greeting each customer with a friendly demeanor, demonstrating kindness and expertise to accommodate their needs.
Performed inspections on a weekly basis of 409 vacant rooms, laundry rooms, recreation room, fitness center, lobby and storage area, checking for cleanliness and maintenance problems of furniture, equipment, electrical items any pest control problems or deficiencies.
Determined the adequacy of building services, furnishings, fixtures, and schedule improvements.
Advised local program participants on administrative practices to inform them of resident relations, occupancy, and maintenance matters.
Prepared lodging and housing briefing papers and presentations for higher authority.
Coordinated with outside government and civilian organization's to schedule and perform various maintenance related actions associated within the 3 complex's, including initiating and following up on trouble calls and any maintenance problems.
Able to solve problems and complex scheduling conflicts while keeping management informed of critical impact decisions and maintaining customer satisfaction.
Arranged and scheduled the execution of complete renovations for two buildings, costing $11,900,000. Assist in the relocation of 96 occupants with minimal complaints.
Provided inputs for short and long range planning to maximize the cross training of co-workers to improve the efficiency of our work environment.
Hand-selected to provide support to high-ranking military officials as supervisor of three-person Steel Shop. Transformed Hazardous Materials (HazMat) Program by restricting use to low-pollutant materials and correctly disposing of them through Green Harbors Hazardous Waste Program. Assigned workloads, trained, supervised, and evaluated performance of employees in key personal and environmental safety areas. Applied new methods and procedures to study, review, and evaluate program effectiveness, including cost estimates, schedules, and performance-supportable baseline requirements.
Expertly used complex templates and patterns to determine special process requirements and ensure compliance with stringent quality control standards as measured by internal spot-checks, in-process inspections, and final review of parts, assemblies, and documentation. Identified specific requirements and correlated those requirements with program plans and schedules to assure that needed support was provided at right time and place. Prepared and presented studies and program status updates to senior management, emphasizing problem identification, recommendations, and proposed solutions.
Assigned and explained work requirements and operating directions to personnel, coordinated subordinate work activities and functions, set deadlines, and established sequence of work operations to be followed. Efficiently and cost effectively planned and organized work assignments by determining resources, materials, number of subordinates, and types of skills required to maintain balanced workload, accomplish goals, and meet long-range schedules. Maintained status tracking system to manage work commitments and to provide status reports as requested.
Enforced adherence to all occupational safety and health standards and requirements, including use of protective clothing, hard hats, goggles, and shoes. Facilitated safety meetings, reporting potential areas of risk and proactively recommending solutions.
Recommended changes in administrative policies and procedures regarding correspondence and reporting requirements; reviewed correspondence for clarity, completeness, and grammatical and procedural correctness. Scheduled appointments and meetings; coordinated visits, made travel arrangements, and developed itineraries for high-ranking officials. For more formal events, prepared guest lists, invitations, seating charts, and/or place cards, and coordinated with staff members to ensure representation in absence of senior executive.
Astutely read and interpreted blueprints, diagrams, sketches, and technical specifications, as well as drawings, guides, engineering data, and building codes, to design, plan, and lay out work. Provided complex information and advice to managers and subordinate supervisors for their own decision-making and work planning.
+ Generated $50K cost savings by demolishing and rebuilding 40-foot sidewalk and saved additional $10K by repairing and reusing tools.
+ Fabricated 36-foot by 36-foot base for satellite for mounting on secret base, with no safety incidents."
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