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buffet runner resume example with 13 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Cheerful customer service representative with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Personable, friendly and solution-oriented customer service representative with over 13 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Skills
  • Closing duties
  • Cleaning and sanitizing methods
  • Issue escalation
  • Food running
  • Menu inquiries
  • People skills
  • Guest service
  • Friendly, positive attitude
  • Differentiated learning techniques
  • Behavioral/cognitive skills development
  • Classroom management
  • Piaget and play-based learning techniques
  • Reliable
  • Infant, toddler and preschool curricula
  • First aid training
  • Positive and cheerful
  • Head Start program knowledge
  • Certified in Early Childhood Education
  • Call center operations
  • Technical troubleshooting
  • Payment processing
  • Call controlling
  • Professional telephone voice
  • System documentation
Experience
Buffet Runner, 11/2015 - 09/2021
Onward Behavioral Health Jenkintown, PA,
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Memorized dining room floor plans and understood seat number system.
Teacher , 09/2008 - 06/2021
Onward Behavioral Health Allentown, PA,
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Read aloud and played alphabet games to encourage early literacy.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Implemented warning and timeout strategies to encourage good behavior.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
Teacher, 11/2019 - 02/2021
Jordan's Furniture Sanford, ME,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Taught children foundational skills in colors, shapes and letters.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Incorporated music, art and theater into lesson planning.
Call Center Representative, 01/2014 - 06/2015
Xerox City, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Assessed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
  • Improved call management database by frequently changing and updating customer contact information.
Education and Training
High School Diploma: , Expected in 09/2010
-
South Sound High School - Lacey, WA,
GPA:
Status -

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Resume Overview

School Attended

  • South Sound High School

Job Titles Held:

  • Buffet Runner
  • Teacher
  • Teacher
  • Call Center Representative

Degrees

  • High School Diploma

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