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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Buffet Server passionate about food service and offering friendly and safe environment for customers. Enjoys assisting guests with food and beverage choices and making sure guests have positive experience.

Attentive individual offering 4 years of experience as Counter Attendant. Committed to delivering great service and highly efficient in processing cash and credit card payments.

Punctual manager delivering service with smile while remaining calm in busy food establishments. Consistently delivering top-notch service to create repeat customer base.

Meticulous fast food team member eager to contribute in-depth knowledge of cooking and management. Well-versed in food preparation standards and managing complex details. Ready to bring positive attitude and unyielding work ethic to new team.

Friendly with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.

Motivated Counter Attendant with experience working in cafeterias and arena concessions. Flexible and hardworking with ability to multitask in busy, customer-focused environments.

Skills
  • Meal prep
  • Inventory
  • Cleaning and sanitation
  • Customer service
  • Kitchen cleanliness and organization
  • Opening and closing procedures
  • Safe food handling
  • Equipment maintenance
  • Food handling and sanitization
  • Food and beverage preparation
  • Food service standards
Experience
Buffet Attendant, 01/2020 - 03/2020
Resort Lifestyle Communities Chattanooga, TN,
  • Assisted team members with cleaning designated areas, delivering beverages and restocking buffet dishes.
  • Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
  • Assisted in maintaining cleanliness of dining area to meet health and safety standards.
  • Maintained general ingredient knowledge of buffet dishes offered .
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Salad Bar Attendant, 10/2019 - 12/2019
Jason's Deli Roanoke, VA,
  • Set up buffet and filled with food for a salad bar.
  • Monitored buffet food quantities and refilled items.
  • Served a variety of food according to verbal and written orders.
  • Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
  • Replaced aging items with fresh ingredients.
  • Maintained a spotless bar, guard and floor area.
  • Took precautions to avoid cross-contamination between food items.
  • Followed safety protocols in handling of equipment and food.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
General Manager , 02/2019 - 09/2019
Smartstyle Hair Salons Bellevue, NE,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Coached and developed 2 internal candidates for promotion to general management.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Implemented effective customer service surveys to encourage feedback.
  • Hired, coached and mentored team of 10 sales representatives.
  • Trained, managed and motivated employees to promote professional skill development.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained over 10 employees on business principles, best practices, protocol and system usage.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Cook Manager, 01/2014 - 10/2018
Aimbridge Hospitality Findlay, OH,
  • Kept atmosphere constructive for employees by promoting effective listening skills, regular training and learning to cook
  • Ordered food supplies every week to restock inventory, remaining aware of budgets.
  • Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
  • Processed payments and kept close eye on customers to check for signs of theft.
  • Directed and motivated 4-member team of cafeteria workers.
  • Tracked activities in daily logs and weekly update reports.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Delivered product to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
GED: , Expected in 06/1986
-
Gage Park High - Chicago, IL
GPA:

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Resume Overview

School Attended

  • Gage Park High

Job Titles Held:

  • Buffet Attendant
  • Salad Bar Attendant
  • General Manager
  • Cook Manager

Degrees

  • GED

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