A Report Technician for the City of Buffalo Police Department that would like to have the opportunity to assist probation officers in their daily tasks in any multitude of ways. I believe with my knowledge, intelligence, communication and eagerness to learn, I would be beneficial to the Erie County Probation team.
- Results oriented
- Excels in record keeping, compiling several types of report/data within the department
- Quick and active learner
- Knowledge of New York State Penal Law
Perform routine specialized and detailed clerical tasks. Compile statistics within department. Assist individuals with effective and efficient crime report taking and entering. Conduct complainant/ victim interviews. Directly assist with public inquiries via telephone or within the station house. Perform warrant checks, motor vehicle registration/license validations, orders of protection, missing person entries and cancellations as well as imputing stolen vehicles into Nation database (e-justice portal). Communicate and assist with vital time sensitive information in conjunctions with other law enforcement agencies. Log all district complaints. Familiar with/ alert to crime patterns with districts. Familiar with the City of Buffalo. Familiar with names of repeat offenders within the city. Able to read charts, graphs, maps and appropriately give information to said sources. Record keeping of city ordinance ticket and parking tickets. Assist officers. Knowledge of state penal laws. Maintains confidentiality. Inputs and Communicates daily manpower with supervisors. Provides information, instruction and referrals to outside corresponding agencies. Payroll input. Maintains leave time for personnel within a district. Deals with diverse populations. Maintains safety within the station house. Expeditious learner. Computer knowledge. Filing. Placing emergency/non emergency, ambulance calls for public. Recording any non crime activity within the station house blotter or incident only report. Effectively and efficiently performs said duties. Able to work at a fast paced, hectic environment. Positive rapport with Supervisors, officers, co workers, outside agencies and the public.
Charted and recorded information in client files. Tracked client movement on and off of the unit by documenting times and destinations of clients . Check facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards. Quickly respond to crisis situations when severe mental health and behavioral issues arose. Offered daily detailed reports that outlined each child's day. Taught clients anger management techniques, relaxation techniques, impulse control, social skills, emotional coping skills and functional living skills. Aiding in organizing treatment projects that focused on problem solving skills and creative thinking. Guided clients in understanding illnesses and treatment plans. Redirected children to encourage safe, positive behaviors. Modeled appropriate social behaviors and encouraged concern for others. Transported clients to community events, home visits, appointments. Trained in therapeutic crisis intervention. Maintained confidentiality of all clients. Good rapport with clients, family and staff. Assisted in training in new employees.
Computed Sales prices, total purchases and processed payments. Described merchandise and explained operation of merchandise to interested customers. Recommended merchandise to customers based on their needs. Operated a cash register to process cash, check, and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock. Opened and closed the store which included counting cash drawers, calculating amount of paid admissions to museum and store intake in daily book keeping. Coupon recording for admissions. Correctly exchanging Canadian funds. Maintained visually appealing and effective displays for the entire store. Kept the showroom , work space and surrounding area of museum clean. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced environment. Assisted in training new employees. Handled a multi phone line. Assisted in making and distributing packages to overnight scout encampment leaders. Maintaining safety of visitors and staff.
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