Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

To work in a dynamic professional environment with a growing organization.Where my creative skills and innovative thinking will be utilized to benefit the organization.

Highlights

A+ Certification,

Microsoft Windows NT Certification

Teltronics/PBX Telephone systems Certification

Education
Grambling State University Grambling, Louisiana Expected in – – Bachelor of Arts : Political Science - GPA :

Coursework in Law and Political Science

Accomplishments

Managed the budgets for 13 government construction contracts.

Managed all IT needs for 13 offsite General Services Administration managed buildings

Experience
Medical Science - Budget Analyst
Gaithersburg, MD, 2011 - 2015
  • Reviewed and approved requisitions for recurring and non recurring projects, funds availability and accounting data accuracy; Negotiated budget funding amounts, timing, and changes with program managers; Monitoring budget and reprogrammed funds as needed, obligated funds, processed purchase orders and inputted contract modifications for both recurring service contracts and construction projects using the Pegasys financial system; Performed Agency audits including Unliquidated Orders (ULO) Review, Pegasys/Comprizon Review, Public Buildings Service Score Card Review, KPMG and PWC requests in accordance with federal government regulation; Monitored and tracked outstanding invoices for the Repair and Alterations Program/Construction Projects; Sent daily notifications to associates and senior management regarding overdue invoices and processed accordingly; Analyzed data obtained from the agencies financial information systems: FMIS, Pegasys, VITAP, Fund Status Report, etc., to develop reports and briefing materials utilized by agency officials in budget reviews; Reviewed and edited agency and office budget submissions for reasonableness, accuracy, and conformance with procedures and guidelines; Assisted in the preparation of budget estimates and justifications; Interpreted directives and circulars providing information and advice to program managers .
Tkc Holdings - Site Administrator
Portland, ME, 2007 - 2011
  • Diagnosed and resolved computer related problems such as PC/laptop hardware problems, e-mail, Internet, VPN, printer issues and network access problems; Setup and configured laptop and desktop hardware, network printers, software and peripherals; Setup and Maintained Servers and performed tape backups using Backup Exec software managed LAN accounts for users using Active Directory
Bamboohr - Help Desk Technician
Austin, TX, 2006 - 2007
  • Provided problem resolution via telephone and remote desktop for GSA issued equipment in a call center environment ;Created LAN accounts for users using Active Directory Re-imaged PC ;Configured and delivered all computer hardware, software and peripherals ;Diagnosed and resolved end-user network or local printer problems, PC hardware problems, e-mail, Internet, dial-up, and local-area network access problems ;Created detailed documentation of user incidents/change order tickets;Developed status reports on all assigned tickets.
Verizon Avenue - Internet Help Desk
City, STATE, 2004 - 2006
  • Troubleshot Winpoet and Macpoet connectivity issues on Windows and Macintosh operating systems including Win 9x, NT, Me, 2k, XP and Mac OS 8.x - 10.3 ;Troubleshot DHCP and PPPoE connectivity issues across multiple platforms; Telneted into routers, switches, dslams, redback servers and access points to troubleshoot PPPoE and DHCP connections; Troubleshot ADSL modem problems and isolated issues that required Network Operations trouble ticket and/or dispatch; Assisted customers with installing software, configuring various types of routers and the cleaning of computers viruses, spyware and adware ; Troubleshot outgoing SMTP and incoming POP 3 servers: Responded to customer requests, inquiries, and complaints via email or telephone and completed unresolved tickets in 48 hours
Associates For Renewal In Education - Program Assistant Administrator
City, STATE, 2002 - 2004
  • Assisted Program Coordinator managing a $500K budget Compiled information for eligible applicants for the program Payroll Administrator for 650 participants through the Department of Employment Services: Monitored centers for compliance and accuracy of the Job service program; Completed reports to the CFO and the Executive Director Performed follow-up services via telephone, home visits and job visitation;Organized the collection and analysis of data for proprietary database; Performed general duties as needed in administrative office
ACS Government Services - Support Engineer/ Tech Lead
City, STATE, 1998 - 2002
  • Supplied IT Support to 160+ off site service centers; Developed and implemented training courses for new associates; Administered user accounts using Active Directory; Supported Compaq laptops, HP printers and scanners ; Managed software; Replaced broken NIC cards, Motherboards, and VGA cards; Maintained both the PBX phone system and Lotus Notes email system ; Troubleshot Network services including servers, routers and hubs; Cloned computers using rapid deploy.
Software

Windows NT, Windows 2000, XP , Windows 7, Server 2000, NT server, Microsoft Office suite, Rapid Deploy, HelpTrack, Remote Desk, CA Service Desk, Pegasy, Comprizon,VITAP, FMIS and RITA


By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

68Fair

resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • Grambling State University

Job Titles Held:

  • Budget Analyst
  • Site Administrator
  • Help Desk Technician
  • Internet Help Desk
  • Program Assistant Administrator
  • Support Engineer/ Tech Lead

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

*As seen in: