Organized, with many skills that can be effectively applied for the benefit of almost any job at hand. Soon to graduate with academic experience in Law and Justice, and real life experience in Emergency services, security and customer service.
Skills
Risk and needs assessments
Interpersonal skills
CPR/First Aid certified
Criminal law knowledge
Culturally-sensitive
Strong work ethic
Report writing
Detail-oriented
Calm under pressure
Natural leader
Firearm operations trained
Creative problem solver
MS Windows proficient
Quick learner
Customer service relations
Competent with power tools
First Aid and CPR certified
Safe driver
Traffic control
Possesses physical stamina
Stationary surveillance
Team-oriented
Safety and security-oriented
Education
Bachelor of Science in progress: Law and Justice, Current Central Washington University - Lynnwood, WA I have to complete 10 credits in ethnic studies to receive my degree but I have completed all other requirements in the degree field primarily focusing on coursework in Law Enforcement & Criminology and Criminal Justice.
Associate of Arts: Transfer Degree, 2006 Wenatchee Valley Community College - Wenatchee, WA
Work History
Bridge Tender, 10/2007 to Current WSDOT – Bellevue, WA
Operate the draw span of the Montlake bridge.
Maintain log of opening times, events at the bridge and problems with the bridge and its operation.
Clean
and maintain work area at bridge.
Two days a week I work to locate graffiti along state routes highways and interstate freeways.
Clean up and
cover up graffiti using airless paint sprayer and/or chemicals.
Clean
and maintain painting equipment and vehicle.
Stock and ready truck for
next work day.
Ride Share Partner, 04/2013 to Current Independent contractor for Uber and Lyft Ride Share – Seattle, WA
Employe land navigation techniques and GPS to travel to passenger pick up points and drop off points.
Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
Inspected the vehicle for defects and safe operating condition before, during and after trips.
Established and maintained excellent customer relationships.
Answered customer questions regarding process of using ride share.
Coordinated between billing department and customers to resolve problems.
Consistently received positive feedback from riders on every review
Armed Security officer, 08/2007 to 08/2008 Omega Options International – Bellingham, WA
Detected suspicious activities and watched for criminal acts and rule infractions.
Monitored and authorized entrance and departure of employees and visitors.
Circulated among visitors, patrons and employees to preserve order and protect property.
Monitored and reported suspicious activities to local authorities.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Denied entrance to the building to unauthorized persons.
Performed surveillance of suspects using binoculars, cameras and camcorders.
Salesman, 10/2003 to 10/2007 Sprint Nextel Corp. – 4210 196th St. SW Lynnwood, WA 98036
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Wrote sales slips and sales contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Contributed to team success by exceeding team sales goals on many occasions.
Cable and High speed internet installer, 07/1999 to 09/2003 American Marketing and Cable Services – 2324 E. Euclid, Suite 105 Spokane, WA 99207
Provided outstanding customer service.Accurately read, understood, and carried out written instructions.
Developed and executed layout and installation of Cable TV wiring and fixtures based on regulations.
Employed wide variety of hand and power tools including drills, and electronic testing devices.
Followed company procedures to maintain work environment in a neat and orderly condition.
Promoted safety by working in a safe manner.Read work orders to prepare for daily job assignments.
Repaired existing cable TV wiring troubleshooting and fixing issues.
Maintained positive relationships with all customers.
Resident Firefighter/EMT/ARFF, 06/1996 to 11/2002 Douglas County Fire Dist. #2 – 377 Eastmont Ave. East wenatchee, WA 98802
Fight
fires structure and brush fires.
Drive and operate fire engines and
pumps as well as other rescue equipment
Provide aircraft fire and rescue protection.
Responded to dispatched emergency assignments quickly and safely.
Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
Inspected the vehicle, medical supplies and equipment during down time.
Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
Demonstrated high standards of performance, including teamwork, communication and compassion.
Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked and firefighting equipment in ready and working order.
Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
Responded to dispatched emergency assignments quickly and safely.
