Customer Service Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Dedicated with more than 10 years in retail sales and customer service. Posses a firm commitment to customer service that has been described as “second-to-none” by employers.
Met monthly sales goals for 8 months straight. Received 3 “exceeds expectations” ratings on performance reviews. Consistently exceeded daily sales targets with an average of $ 2,500 in sales each day. Greeted customers upon entrance and handled all cash and credit transactions. Fulfilled all supervisory duties when Store Manager was on unavailable. Assisted customers over the phone regarding store operations, product, promotions and orders.
Build rapport with client by actively listening to what she is envisioning on her special day, listen to their concerns and giving appropriate feedback. Assisting with selection, knowing what looks good on her body type. Keeping abreast with current trends styles in the fashion scene.Offered exceptional customer service to differentiate and promote the company brand.
In a small store front, I worked solo educating customers on antique their are interested in. Opened and closed the store, which included counting cash drawers and making bank deposits. Kept the store clean and maintained neat, orderly product displays. Communicated merchandise request and issues to owner/ dealer in a timely fashion. Marked clearance products with updated price.
Working solo, I took custom orders. Completed store replenishment to guarantee product availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Processed shipments and maintained organized stock. Processed all sales transactions accurately and in a timely fashion. Marked clearance products with updated price. Opened and closed the store, which included counting cash drawers and making bank deposits.
As a freelancer, I appraised residential property in Oklahoma City and surrounding area.
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