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Proficient Painter bringing 5 years of experience building maintenance and construction positions. Expert in preparing surfaces, customizing paints and creating made-to-order finishes. Dedicated to providing flawless final results on all varieties of surfaces. Hardworking Residential and Commercial Painter skilled in staining and refinishing. Provides complementary experience in sheet-rocking, installments and utilizing tools to assemble components, personalized service and attention to detail. Lively and eager Telemarketer with a passion for sales and prospecting. Regularly exceeds sales quotes by establishing a bond between the company and the customer. Great negotiation and customer service skills. Highly professional Telemarketer with great creative and interpersonal abilities. Powerful telephone skills and effective performance in high-volume environment. Friendly, persistent and skilled in overcoming objections to close sales.
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- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Provided industry insight to coworkers to assist work completion.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Coordinated and completed ongoing routine painting of exterior and interior of properties.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Coordinated communication between equipment operators via two-way radios and hand signals.
- Planned and prepared workflow schedules, delegating tasks for 10 team members.
- Helped customers choose materials based on cost, expected traffic and overall appearance.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Utilized different plumbing tools and drain cleaners to properly unclog sinks and toilets.
- Prepared bathrooms and kitchens for plumbing installations by removing old sinks, toilets and pipes.
- Operated tools and equipment such as hand saws, pipe cutters and drills on daily basis.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
- Completed basic and semi-skilled plumbing work by following instruction from Claire Sewer Service.
- Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
- Identified and located required tools prior to starting each project.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Tracked inventory usage, documented discrepancies and maintained overall count.
- Built trusting relationships with customers by making personal connections.
- Factored in special circumstances and routine needs when placing new supply orders.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Helped average of 50 customers per day by responding to inquiries and locating products.
- Proficient at computer dialing and computer software.
- Helped new telemarketers learn best practices, communication strategies and performance standards.
- Gave information about available products and services including membership details and purchase advantages.
- Responded to questions with knowledgeable responses.
- Made over 50 calls per day.
- Handled inbound telephone calls from interested customers.
- Resolved customer complaints by escalating calls to proper department.
- Maintained proficiency in revenue and sales.
- Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
Island Academy - Queens, NY,
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Resume Overview
School Attended
- Island Academy
Job Titles Held:
- Brick Pointing, Painting, Flooring, Demolition
- Cesspool Installments, Drainage, & Plumbing
- Sales, Stock/Inventory Associate, Customer
- Telemarketing Sales Representative
Degrees
- GED
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