Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Practiced salesperson with eight-year history of success in the automotive industry. Consistently advances product knowledge while nurturing client relationships and delivering training to key personnel. Innovative, proactive and performance-focused.

  • Sales Projections
  • Sales Records Management
  • Product and Service Promotion
  • Sales Quota Management
  • Relationship Building
  • Time Management
  • Customer Complaint Resolution
  • Digital Sales
  • Lead Identification and Generation
  • Direct Sales
  • Document Management
  • Database Management
  • Brand Marketing
  • Inventory Management
  • Sales Conversion
  • Auto Financing
  • Contract Negotiation
  • Customer Order Management
  • Client Base Retention
  • Brand Development
  • Closing Techniques
  • Consultative Selling Techniques
  • Appointment Scheduling
  • Lead Generation
  • Customer Portfolio Management
  • DealerSocket Software
12/2019 to Current
Brand Specialist Horizontal Houston, TX,
  • Providing exceptional service throughout the customer’s experience.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Provided quotes and financing options to customers by understanding financial status and interest rates.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Jessicaimized used inventory quality by managing trade-ins.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Managed sales negotiations and financing options.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Communicating effectively both in-person and over the phone to discover the customer’s wants and needs.
  • Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending out-of-state trainings.
01/2018 to 12/2019
Sales Consultant Nvr, Inc. Gaithersburg, MD,
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local areas.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Listened to customers to understand needs and refer to optimal services.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Worked with fellow sales team members to achieve group targets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
11/2017 to 12/2017
Floor Sales Agent Temecula Motorsports City, STATE,
  • Performed persistent follow-up and client service by phone and email.
  • Self-trained on all new and used product by either seeking professional training or thorough internet research.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Recommended merchandise to customers based on needs and preferences.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
09/2015 to 10/2017
Major Unit Sales Specialist and Social Media Marketing Agent North County House Of Motorcycles City, STATE,
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Developed clear, concise and visually appealing virtual presentations of products and services.
  • Updated social media and website often to draw in visitors and bolster strategic sales initiatives.
  • Offered customers with updated information on latest models, features and accessories by consistently researching.
  • Jessicaimized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
  • Perform test rides with potential buyers, ensuring their safety and satisfaction.
  • Managed sales negotiations and financing options.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Provided detailed delivery of each purchased vehicle.
  • Managed facilities and day-to-day operations.
Education and Training
Expected in 2010
High School Diploma:
Carlsbad High School - Carlsbad, CA

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Job Titles Held:

  • Brand Specialist
  • Sales Consultant
  • Floor Sales Agent
  • Major Unit Sales Specialist and Social Media Marketing Agent


  • High School Diploma

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