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Brand Representative Resume Example

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BRAND REPRESENTATIVE
Summary

Trilingual hard-worker skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Efficient server offering 3 years of experience satisfying clientele using strong interpersonal, multitasking, and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Confident and versatile Brand Representative with 2 years of experience in boosting brands through one-on-one interactions with customers. Specialization in event coordination and promotional event management. Effective collaborating with others and also working independently. Proven expertise in insurance products, service and customer needs. Accomplished Automotive Sales Associate successful at achieving tough revenue objectives in challenging areas. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Service prioritization
  • Quality control
  • Sales Techniques
  • Regulatory compliance
  • Communication skills
  • Customer service
  • Team management
  • Business operations
  • Brand building
  • Price memorization
  • Safe food handling
  • Computer skills
  • Microsoft Office
  • Revenue generation
  • Goal-oriented
  • Work ethic
  • Fluent in Spanish
Experience
07/2017 - 03/2019Brand RepresentativeCompany Name | City, State
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
02/2019 - 12/2019ServerCompany Name | City, State
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies.
08/2019 - 03/2020ServerCompany Name | City, State
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
06/2020 - 12/2020Car Sales AssociateCompany Name | City, State
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Sourced vehicles from other dealer lots and auctions.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Filled out paperwork to register vehicles and complete sales.
  • Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
12/2020 - CurrentPre-opCompany Name | City, State
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Answered patient questions and provided take-home materials for further information.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Education and Training
05/2018High School Diploma
Miami Southridge Senior High School | City, State
Expected in 06/2022Associate of Arts: Biology
Miami Dade College | City, State
Certifications

Certified Lash Technician

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Resume Overview

School Attended

  • Miami Southridge Senior High School
  • Miami Dade College

Job Titles Held:

  • Brand Representative
  • Server
  • Car Sales Associate
  • Pre-op

Degrees

  • 05/2018 High School Diploma
    Expected in 06/2022 Associate of Arts : Biology

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