LiveCareer-Resume

Brand Representative resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Trilingual hard-worker skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Efficient server offering 3 years of experience satisfying clientele using strong interpersonal, multitasking, and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Confident and versatile Brand Representative with 2 years of experience in boosting brands through one-on-one interactions with customers. Specialization in event coordination and promotional event management. Effective collaborating with others and also working independently. Proven expertise in insurance products, service and customer needs. Accomplished Automotive Sales Associate successful at achieving tough revenue objectives in challenging areas. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Service prioritization
  • Quality control
  • Sales Techniques
  • Regulatory compliance
  • Communication skills
  • Customer service
  • Team management
  • Business operations
  • Brand building
  • Price memorization
  • Safe food handling
  • Computer skills
  • Microsoft Office
  • Revenue generation
  • Goal-oriented
  • Work ethic
  • Fluent in Spanish
Experience
Brand Representative, 07/2017 - 02/2019
T-Roc Mount Holly, NC,
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
Server, 02/2019 - 09/2019
First Watch Restaurants Cuyahoga Falls, OH,
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service to high volume of daily customers.
  • Developed strong and lasting resident relationships.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Server, 08/2019 - 03/2020
First Watch Restaurants Cypress, TX,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales through effective upselling.
  • Developed strong and lasting resident relationships.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service to a high volume of daily customers.
Pre-op, 08/2020 - 03/2021
Autosource Motors Phoenix, AZ,
  • Assessed patient conditions, monitored behaviors and updated supervising primary care physicians with observations and concerns. As well as communicated with emergency care providers to relay patient needs.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Car Sales Associate, 03/2021 - 12/2021
AutoNation Nissan Miami City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product, and promotional knowledge to drive consistent sales and maximize customer satisfaction.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Brought in above-average sales revenue each month by pursuing and closing sales.
  • Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Filled out paperwork to register vehicles and complete sales.
  • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
Education and Training
High School Diploma: , Expected in 05/2018
-
Miami Southridge Senior High School - Miami, FL
GPA:
Associate of Arts: Biology, Expected in 06/2022
-
Miami Dade College - Miami, FL
GPA:
Certifications

Certified Lash Technician

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Resume Overview

School Attended

  • Miami Southridge Senior High School
  • Miami Dade College

Job Titles Held:

  • Brand Representative
  • Server
  • Server
  • Pre-op
  • Car Sales Associate

Degrees

  • High School Diploma
  • Associate of Arts

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