Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Personable and outgoing Brand Ambassador with five plus years in a marketing and sales setting. Capable of representing products in either a social or private setting. Excellent customer service skills, articulate and always up for a new challenge.
Skills
Leadership
Effective communicator
Event planning
Sales training
Excellent interpersonal skills
Special events planning
Public relations
Sales reporting
Creative and innovative
Story development and brand management
Budget development and management
Organized
Promotions and contests
Brand development and management
Superior verbal and written communication skills
Efficient under pressure
Experience
01/2019 to CurrentBrand RepresentativeT-Roc | Olivia, NC,
Assisted with set up and breakdown of promotional booths or tents.
Assisted in organizing and stocking merchandise.
Managed and stocked inventory of product.
Communicated to potential customers about the product value, quality and style.
Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
Coordinated and participated in promotional activities and trade shows.
Preserved brand integrity by monitoring the consistency and quality of marketing content.
Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
Contributed ideas to concept development, strategic planning and business operations.
Provided customer service with extensive knowledge of flowers.
05/2013 to 06/2015Brand RepresentativeT-Roc | Owensboro, KY,
Responsible for planning sampling events.
Assisted in organizing and stocking merchandise.
Communicated to potential customers about the product value, quality and style.
Took professional quality photographs to use on social media channels for promotional benefits.
Assisted with set up and breakdown of promotional booths or tents.
Managed and stocked inventory of product.
Established and maintained external communications calendar, and managed scheduled assignments.
Analyzed usage patterns to understand ways in which customers used company products and services.
Consulted with buying personnel to determine projected demand for products and services.
Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.
Completed quarterly forecasting and monthly financial reviews.
Developed key messaging, branding and positioning statements.
Oversaw and adhered to the communications department budget.
Cultivated and managed relationships with key clients, vendors and community partners.
Analyzed third-party data and investigated new growth opportunities.
Collaborated with developers, advertisers and production managers to market products and services.
Provided feedback to all departments on brand consistency in outbound communications.
Managed project deadlines and monitored milestones through completion stage.
Coached management on communication tactics with staff and customers regarding organization changes.
Conveyed noteworthy information about project successes and product updates to customers.
03/2011 to 06/2015Assistant ManagerShakey's Pizza | Glendale, CA,
Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Encouraged sales staff to cross-sell complementary products and services to customers.
Resolved all issues professionally and in a timely manner.
Interacted with customers to determine needs and offer product or service solutions.
Managed multiple priorities in fast-paced environment.
Increased operational efficiency by training staff on best practices and protocols.
Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Addressed and resolved strategy issues to support sales management and guide business direction.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
Fostered client relations to acquire new accounts and increase revenue.
05/1998 to 10/2010Bartender/Cocktail ServerElks Lodge 1538 | City, STATE,
Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests.
Maintained clean and presentable tables with tableware, glassware, silverware and linens.
Checked identification to enforce age requirement for alcoholic beverages.
Assisted with bartending duties during high-volume shifts.
Trained incoming staff regarding restaurant's practices, culture and procedures.
Trained incoming staff regarding restaurant's practices, culture and procedures.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Ensured customer satisfaction by responding quickly to orders and entertainment requests.
Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
Assigned work tasks and coordinated activities of dining room personnel to ensure prompt, courteous service to patrons.
Maintained a clean and organized bar area, including bar tables and chairs.
Anticipated guest needs and provided proactive service.
Maintained accuracy and efficiency when processing sales transactions.
Trained incoming staff regarding restaurant's practices, culture and procedures.
Served alcoholic and non-alcoholic beverages in a bar environment.
Built a solid rapport with many frequent patrons to cultivate guest loyalty.
Reviewed identification in adherence with state and federal laws for serving alcohol.
Education and Training
Expected in 1983High School Diploma | Moapa Valley High School, Overton, NVGPA:
Student body, team captain, FFA, track, softball, volley ball, rodeo club, cross country, dance chairman, lead graduation class in the pledge of the United State of America. Awards were many. Most inspired runner, overall rodeo champion, held many local and state records in track. Raised lots of money for student body also on yearbook committee.
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