Brand Representative Resume Example Hollister Inc.

BRAND REPRESENTATIVE

Summary

Reliable and friendly, adaptable at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Upbeat, customer-focused with 4 years of experience in various retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.

Retail sales professional able to excel in fast-paced, deadline-driven environments. Client-focused with a broad knowledge of Apple Products and Services.

Retail Sales Associate versed in merchandising, display design and customer relations.

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Passionate about sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Experience

02/2019 - CurrentHollister Inc. - Brand RepresentativeAllentown, PA

Replenished product stock to maintain appropriate levels and meet expected sales demands.
Managed new product and content releases.
Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
Increased conversion rates by 18% through various contests and promotions.
Developed innovative product solutions grounded in a clear understanding of customer needs.
Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.

07/2019 - 01/2020Journeys Kidz - Sales AssociateAllentown, PA

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

04/2017 - 08/2017Elaut USA Inc. - Arcade AttendantAllentown, PA

Sold tickets and collected additional fees from customers for special services.
Delivered a high level of customer service through prompt issue resolution and dynamic attention to detail.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Interacted with 100+ guests per day with friendly, patient manner to deliver positive, fun experience.
Operated, repaired and cleaned Arcade equipment to maintain optimal machine and device performance.

04/2016 - 08/2016Dorney Park And Wildwater Kingdom - Food and Beverage AssociateAllentown, PA

Trained new team members in cash register operation, stock procedures and customer service.
Drove sales and add-on purchases by promoting specific item options to customers.
Troubleshoot and resolved issues with cash registers, card scanners and printers.
Ensured compliance with company service standards, including inventory and cash control procedures.
Verified orders and bagged items for easy transport.
Washed and sanitized dishes after every use to protect customers.
Kept work areas, utensils and pans cleaned and sanitized.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Took orders, prepared foods and processed payments in full-service.
Received food orders from patients and families, and explained offerings.
Completed opening, closing and shift change tasks to promote store efficiency.

Skills

Bilingual [Fluent in Spanish and English]
Outgoing personality
Excellent communication skills
Final Cut Pro competency
Energetic self-starter
Active listening
Cash handling accuracy
Merchandising knowledge
Team player mentality

Customer service
Cash register operation
Written and oral communication skills
Superb time management
Reliable and punctual
Negotiations
Organizational member
Ability to Work in a fast pace atmosphere

Education and Training

Expected in 06/2020Building 21Allentown, PACurrently Attending High School: General Education High School Diploma

3.7 GPA
College-level classes completed in Psychology and Business Management.

Certifications

First-Aid CPR certified.

Resume Overview

Companies Worked For:

Hollister Inc.
Journeys Kidz
Elaut USA Inc.
Dorney Park And Wildwater Kingdom

School Attended

Building 21

Job Titles Held:

Brand Representative
Sales Associate
Arcade Attendant
Food and Beverage Associate

Degrees

Currently Attending High School : General Education High School Diploma

Brand Representative Resume Example

Resume Score: 80%

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