Experienced in sales planning, marketing strategies and advertising development over a [Number]-year career. Proficient in growing categories, managing inventory and tracking results to optimize campaigns. Creative, forward-thinking and profit-minded.
Skills
Budget Forecasting
Product Development Consultations
Market Trend Analysis
Strategic Planning and Alignment
Marketing Strategy Development
Social Media Strategy
Marketing Program Management
Work History
Brand Manager & Account, 06/2021 to Current Arby's, Llc – Syracuse, NY,
Manage a portfolio of 60 publishing companies along with their products, which consist of Comic books, Graphic Novels, Trade Paperbacks, Hardcovers, Manga Magazines and novels a portfolio of 60 publishing companies along with their products, which consist of Comic books, Graphic Novels, Trade Paperbacks, Hardcoverrs, Manga Magazines and novels
Build and strengthen relationships with publishers to better understand their needs and provide guidance
Provide account management for each publisher, managing their catalog each month, providing updates to shipping and pricing along with other metadata components
Prepare and coordinate daily email update alerting retailers of new products, shipping changes and special releases
Strategize with order processing, marketing, and receiving audit in order to streamline production, purchase order plans and marketing plans for product launches
Provide customer support and manage day to day account needs including order processing, shipping updates and allotment requests
Enter new product data from individual publishers for solicitations in Diamond's Monthly PREVIEWS catalog
Schedule and participate in monthly meetings with publishers to create timelines, review monthly revenue, generate marketing ideas for special product releases, and address product issues
Works with Order Processing, Marketing, the Receiving Audit departments, and warehouse staff to update/coordinate changes to shipping
Contact vendor regarding late shipping product or any infractions that may have occurred in shipping product
Work with Order Processing and Customer Service to answer queries and resolve problems with vendors shipment., I.E
Damage to stock, shortages, and overages
Monitor and track price changes, sell marketing services, and prepare supplier information on all new vendors.
Planned, implemented and tracked sales and marketing strategies to promote brand products.
Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
Compiled product, market and customer data to generate informed sales and profit projections.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Resolved concerns with products or services to help with retention and drive sales.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Owner, Lead Trainer, 01/2016 to Current Saints And Sinners (S & S) Fitness – City, STATE,
Manage monthly expenses and budget to formulate new marketing strategies to build revenue
Schedule new leads for consultations to build a stronger relationship
Create and schedule marketing promos via social media platforms
Develop powerlifting, bodybuilding, strength and conditioning, and weight/fat loss programs for clients on an individual basis and monitor data points in order to track client progress and adjust programs as needed.
Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Designed specific workout systems for individual clients based on performance ability.
Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Educated club members about relationship between nutrition and fitness.
General Manager, 03/2013 to 05/2021 Retro Fitness – City, STATE,
Utilize customer and employee feedback and KPI monitoring to make adjustments and cultivate a positive and efficient environment for employees and customers
Monitor the Club email system and serve as a liaison for the Owners, Head Coach and Front End Manager
Maximize member retention by ensuring high levels of customer service, cleanliness, and a variety of innovative and educational programs, continual upgrades and responsiveness to member feedback
Budgeting hours to schedule Front Desk, Childcare, Maintenance staff, Trainers and, Group Instructors.
Maintain registration system, set up promo codes and plans according to monthly promotions and prospecting events
Provide training for new employees on proper sales tactics, customer service techniques, and daily club operations
Responsible for quality control of customer accounts and management of customer service issues/complaints
Coordinate with corporate auditor to ensure all promos, programs
And standards are upheld to corporate standards.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Trained clients during strength training, cardio vascular exercise and stretching.
Designed specific workout systems for individual clients based on performance ability.
Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Increased membership enrollment by using innovative sales and promotional techniques.
Recruited new participants each month with expertise in relationship-building and personal training.
Education
Bachelor of Science: Mass Communications, Public Relations and Communications, Expected in 2008 TOWSON UNIVERSITY - Towson, MD GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
