Brand Manager Resume Example Ancient Nutrition

BRAND MANAGER

Professional Summary

Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivates personnel to maximize performance.

Skills

Partnership Building
Campaign Planning
Brand-Building Strategies
Strategy development
Brand development

Marketing and advertising
Campaign management
Budgeting and Allocation
Client communication
Strategic Planning

Work History

Brand Manager, 12/2019 to 11/2020
Ancient Nutrition – Nashville , TN

Motivated team members to continuous improvement in promoting and selling target products.
Compiled product, market and customer data to forecast accurate sales and profit projections.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Monitored online advertising and social media campaigns to assess success of different strategies.
Developed innovative marketing campaigns based on key objectives.
Worked with marketing teams to create, deploy and optimize effective campaigns for [Industry] clients.
Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Built and strengthened strategic relationships with vendors, advertising agencies and leading [Industry] partners.

Director of Client Services, 11/2018 to 08/2020
Markel Corporation – Alpharetta , GA

Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
Mentored departmental team, boosting efficiency, success and morale among employees.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Encouraged creative thinking, problem solving, and empowerment as part of facility management group to improve morale and teamwork.
Managed existing and developed new client relationships, identifying risk and growth opportunities.
Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Performed duties and provided service in accordance with established operating procedures and company policies.
Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
Cultivated culture of continuous improvement and innovation to improve efficiency and drive results.
Trained, led and developed client services team and instilled knowledge and skills to execute business strategies and deliver maximum customer satisfaction to maintain profitability.
Liaised with leadership team to support strategic opportunities and align cross-functional resources with delivery.
Navigated cross-functional collaboration to deliver sales forecasts and align delivery with objectives and client expectations.

Senior Client Success Manager, 10/2017 to 11/2019
Pega (Pegasystems Inc.) – MI, State

Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Developed new employees and on-going performance assessment of current employees.
Scheduled and attended meetings with clients and prospective clients as requested.
Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Performed duties and provided service in accordance with established operating procedures and company policies.
Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
Created and implemented new business opportunities by utilizing strategic networking strategies.

Senior Account Manager, 03/2013 to 10/2017
A123 Systems, Inc. – Waltham , MA

Liaised between account holders and representatives to resolve issues and maintain satisfaction of over [Number] customers.
Made [Number] cold calls per day resulting in client base growth by [Number]%.
Trained and coached team of [Number] sales professionals focused on servicing [Type] accounts.
Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Mentored junior account management professionals to develop skills and increase company revenue.
Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.

Education

Bachelor of Arts: English, 05/1991
SUNY Stony Brook - City, State

Minored in Journalism

Certifications

Hubspot certified

Resume Overview

School Attended

SUNY Stony Brook

Job Titles Held:

Brand Manager
Director of Client Services
Senior Client Success Manager
Senior Account Manager

Degrees

Bachelor of Arts : English , 05/1991

Brand Manager Resume Example

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