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Brand Ambassador Resume Example

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BRAND AMBASSADOR
Professional Summary

Knowledgeable and dedicated professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History
Brand Ambassador, 06/2019 to CurrentCompany Name, City, State
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Snapped professional quality photographs to use on social media channels for promotional campaigns.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Set up and broke down promotional booths and tents, talked to potential customers and provided samples for successful promotional events.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Monitored social media and online sources for industry trends.
Inside Sales/Marketing Administrator, 06/2017 to CurrentCompany Name, City, State
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
  • Utilized digital and telephone approaches to generate sales leads
  • Used Infusionsoft CRM to maintain detailed contact logs and account records
  • Identified appropriate marketing channels and target customers for campaigns
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
  • Boosted brand awareness by establishing strong web and social media presence
  • Optimized social media channels and web pages to improve SEO and usability
  • Built, implemented and updated effective SEO strategies
  • Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
  • Performed cold calling and outreach to build sales pipeline
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
Inside Sales/Territory Manager, 06/2013 to 06/2016Company Name, City, State
  • Performed product presentations and answered questions on AEDs.
  • Documented sales and pitches accurately.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Networked at events and by phone to expand business profits and revenues.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Used consultative sales approach to understand and meet customer needs.
Client Coordinator, 06/2010 to 05/2013Company Name, City, State
  • Managed applicant tracking system database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
  • Developed and facilitated all new-hire orientations
  • Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases
  • Maintained work structure by updating job requirements and job descriptions for all positions
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Offered departmental administrative support
Education
Associate of Science, Human Services
Monroe Community College - City, State
Certifications
  • First Aid/CPR Certified
  • Infusionsoft
  • Hubspot - Inbound Marketing
Skills
  • Relationship builder
  • Marketing and advertising
  • Mind for marketing
  • Campaign management
  • Product demonstration
  • Business administration
  • Sales techniques
  • Social media expertise
  • Network development
  • Lead prospecting
  • Account development
  • Customer Service
  • Market research
  • Results-driven
  • Cold Calling
  • Outbound and inbound calls
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Resume Overview

School Attended

  • Monroe Community College

Job Titles Held:

  • Brand Ambassador
  • Inside Sales/Marketing Administrator
  • Inside Sales/Territory Manager
  • Client Coordinator

Degrees

  • Associate of Science , Human Services

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