Branch Banking Team Leader II Resume Example
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BRANCH BANKING TEAM LEADER II
Professional Summary
As a highly motivated, experienced banking and sales professional, I will
utilize my expertise and knowledge in banking, sales, management, and
superior client service by contributing to the success of my team and the
retail banking industry. I will use my training and knowledge to lead my team
through time management, sales, staff management, reporting, and coaching
my team for success. My work involves strategic financial planning, hiring,
training, mentoring my team to ensure every client/customer interaction has
value. Driven business development professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets.
Work History
NewrezBranch Banking Team Leader II | Canton , MI | April 2012 - Current
- Assist client's with their loan needs by making loans and keying them in Sprint loan program in Direct Retail Lending Format.
- Assist client's in establishing banking deposit accounts by opening checking, savings, certificate of deposit, and IRA's in Client Central Program.
- Lead morning huddles to review daily goals, sales focus and gain commitments from team members.
- Monthly coaching sessions with tellers and other team members to review their performance.
- Running of daily reports, operations to ensure that we are always in compliance and prepared for audit.
- Interviewing, hiring and training of team members.
- Assigning monthly duties to each employee and managing daily, weekly progress for completion.
- Marketing and outreach by going out on weekly outside business sales calls.
- Weekly conference calls with our Regional Sales Banking Officer to establish and reach our sales and service goals.
- Created strategies to develop, maintain and expand existing customer relationships and sales, which resulted in a 82% increase overall branch profit.
- Created reports on deteriorating trends and fiscal year end losses.
- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Reviewed and edited loan agreements to ensure accuracy.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Received superior customer service satisfaction scores 15 consecutive quarters.
LufthansaArea Sales Manager | Atlanta , GA | September 2010 - April 2012
- Weekly coaching sessions with associates on their sales quota and review their performance.
- Morning Sales Huddles to review daily sales goals, department sales focus and to assist them in reaching store, department and personal sales goals and quota.
- Daily Department sales and markdowns.
- Recruiting, interviewing, hiring associates.
- Perform sales audits, department audits and compliance audits.
- Conference calls with our store manager, assistant store manager, district manager regarding our daily store, department, and management sales and service goals.
- Inventory management, audit and replacement for department sales.
- Scheduling and approving of employee's work schedule and time worked.
- Responsible for a 75.5% sales increase in the Cosmetic department from September 2010-April 2012 by delivering superior service to customers through training associates.
Howard Core Company, LLCSales Manager | March 2004 - September 2010
- Responsible for making cold calls to establish a relationship in retail chain stores for placement of products in their retail stores.
- Maintaining and managing established sales contracts between our wholesale distribution and retail chain stores.
- Performing sales goals and distribution by managing the fulfillment of placed orders from customers.
- Recruiting, interviewing and hiring of new sales associates.
- Scheduling and approving of sales associates insertion orders and contracts.
- Managing of sales leads.
- Approving payroll for sales associates on my team.
- Performing sales huddles daily to set goals and accomplish goals for sales associates.
Education
Bachelor of ScienceBusiness Management and MarketingUniversity of West GeorgiaCity, State | August 1996
- Coursework in Communications
- Coursework in International Business
- Coursework in International Marketing
- Coursework in Finance and Accounting
- Continuing education in Business Management
Associate of Applied SciencePsychologySouthern Union State Community CollegeCity, State | May 1994
- Social Sciences
- Coursework includes: Speech and Communication, Sociology and Psychology
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Resume Overview
School Attended
- University of West Georgia
- Southern Union State Community College
Job Titles Held:
- Branch Banking Team Leader II
- Area Sales Manager
- Sales Manager
Degrees
- Bachelor of Science Business Management and Marketing
Associate of Applied Science Psychology
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