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Branch Banker Resume Example

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BRANCH BANKER
Professional Summary

Highly organized and detail-oriented individual with more than seven years of  administrative and banking experience.
Skills
  • Exceptional communication skills
  • MS Office proficient
  • Strong client relations
  • Works well under pressure
  • 75 WPM typing speed
  • Filing and data archiving
  • Professional phone etiquette
  • Articulate and well-spoken
  • Accurate and detailed
  • Excellent planner and coordinator
  • Human resource laws knowledge
  • Payroll
Work History
Branch Banker, 04/2014 to Current
BB&T Bank – Grafton, West Virginia
  • Originated, reviewed, processed, closed and administered retail loan applications
  • ​New account opening
  • Continued education on current banking products and services through BB&T University
  • Created member account profiles on Client Central online banking program
  • Achieved sales goals and service performance requirements through new client sales
  • Ensured superior client experience by addressing client concerns, demonstrating empathy and resolving problems on the spot
Business Office Director, 10/2012 to 01/2014
Maplewood Senior Living – Bridgeport, WV
  • Assisted Executive Director with various responsibilities, including marketing and staff recruitment
  • Management of Human Resources and Payroll
  • Managed all accounting
  • ​Oversaw planning of staff and resident events
  • Managed office supplies, vendors, organization and upkeep
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Planned and coordinated logistics and materials for staff meetings
Office Coordinator, 07/2011 to 08/2012
Interspace Technologies, Inc – Canton, OH
  • Managed payroll and timekeeping reports
  • Managed accounts payable
  • ​Organized all new hire paperwork
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Oversaw daily office operations for staff of 45 employees
Customer Service Representative, 10/2008 to 06/2011
GE Money Bank – Canton, OH
  • Keyed retail credit applications and investigated fraudulent applications
  • Completed required monthly training focused on federal banking regulations
  • Accurately documented, researched and resolved customer service issues.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Met or exceeded service and quality standards every review period.
Education
High School Diploma: 2003
East Canton High School - East Canton, OH
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Resume Overview

Companies Worked For:

  • BB&T Bank
  • Maplewood Senior Living
  • Interspace Technologies, Inc
  • GE Money Bank

School Attended

  • East Canton High School

Job Titles Held:

  • Branch Banker
  • Business Office Director
  • Office Coordinator
  • Customer Service Representative

Degrees

  • High School Diploma : 2003

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