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Boutique Owner Resume Example

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BOUTIQUE OWNER
Professional Summary
Motivated, enthusiastic, outgoing and achievement-driven college graduate proficient at building positive relationships with new and existing customers by offering superior customer service. Well-organized, hard-working and able to at work in diverse retail, administrative and customer service environments.
Skills
  • Customer service-oriented
  • Cash register familiarity
  • People-oriented
  • Basic administrative knowledge
  • Detail-oriented
  • Sales experience
  • Data entry
  • Greeting Visitors
  • Microsoft Office
  • Time Management
  • Fashion styling
  • Retail sales
  • Strong work ethic
  • Friendly demeanor
  • Excellent Communication Skills
  • Goal-oriented
  • Multiple Tasks
  • Quick learner
  • Team Leader
  • Leadership
Work History
Boutique Owner, 08/2016 to Current
Hannah Machen (myself) – Clanton, Alabama
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Led merchandise selection, pricing, planning and marketing.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Reordered inventory when it dropped below predetermined levels.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.


Boutique Sales Represnetative, 04/2015 to 07/2015
Lindsey Jones – Clanton, Alabama

  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Provided ongoing guest service, including giving fashion advice.
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Edited, captioned and uploaded photographs for social media publications.
  • Organized store merchandise racks by size, style and color.




Education
Bachelor of Science: Psychology, 2016
University of Alabama at Birmingham - Birmingham, AL
  • Member of Psi Chi Honor Society
  • GPA: 3.64/4.0
  • Cum Laude 
  • Nominated as a Finalist for the Passey Prize for the Outstanding Student in Psychology at UAB and for the UAB Psychology Department Achievement Award (2015 & 2016 academic years).
  • Minor in Marketing 
  • Coursework in Business and Management
  • Coursework includes Speech and Communication, Sociology and Psychology



No Degree: General Education, University of Montevallo - Montevallo, Alabama
  • GPA: 3.73/4.0
  • Attended August 2013 - April 2014
  • Primarily General Education Courses
  • Member of National Honor Society of Leadership and Success
  • Member of Golden Key International Honor Society
  • University of Montevallo President's Scholarship Academic Achievement Award




No Degree: General Education, Pensacola State College - Pensacola, Florida
  • GPA 3.94/4.0
  • Member of Phi Theta Kappa Honor Society 
  • Recipient of Multiple Academic Based Scholarships from January 2011 - December 2012
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Resume Overview

Companies Worked For:

  • Hannah Machen (myself)
  • Lindsey Jones

School Attended

  • University of Alabama at Birmingham
  • University of Montevallo
  • Pensacola State College

Job Titles Held:

  • Boutique Owner
  • Boutique Sales Represnetative

Degrees

  • Bachelor of Science : Psychology , 2016
    No Degree : General Education ,
    No Degree : General Education ,

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