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bottle service waitress resume example with 1+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated team player, offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.

Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with 2 years of restaurant experience and drive for performance in all areas.

Hardworking bottle server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 1 years of experience.

Experienced food service professional with solid background in customer service environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Skills
  • Dish preparation
  • Dining customer service
  • High-volume dining
  • Bussing expertise
  • Relationship management
  • Liquor, wine and food service
  • Conflict and dispute resolution
  • Quality control
  • Table setting arrangements
  • Food safety understanding
  • Menu memorization
  • Service prioritization
  • Point of Sale (POS) system operations
Experience
11/2019 to 01/2020 Bottle Service Waitress Marco's Pizza | Winston Salem, NC,
  • Trained quality control and production team members in updated policies and work instructions.
  • Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Maintained tight financial controls with highly accurate daily registers.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Managed closing duties, including restocking items and reconciling cash drawer.
04/2018 to 12/2019 Fast Food Manager McDonald's | City, STATE,
  • Sought out and implemented methods to improve service and team performance and boost business sustainability.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Reduced food waste 28% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
06/2018 to 11/2019 Crew Member Checkers Rally | City, STATE,
  • Upheld high standards of productivity and quality in all areas of operations.
  • Redeemed coupons and cross-sold products.
  • Troubleshot and resolved issues with cash registers, card scJessicars and printers.
  • Accurately handled over $2756 of payments daily in cash and credit cards payments for 3284$ products.
  • Helped customers find specific products, answering questions and offering advice.
  • Cross-trained in cashier and food runner roles in order to provide skilled backup for team members.
  • Wiped down counters and food statikremove debris and maintain cleanliness.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Verified orders and bagged items for easy transport.
  • Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Suggested additional menu items, beverages and desserts to increase sales.
Education and Training
Expected in to to High School Diploma | Mavericks High School , West Palm Beach, FL GPA:
Expected in 04/2019 to to D Security Lisence | Invictus Security Training And Firearms Academy , Boynton Beach, FL GPA:

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Resume Overview

School Attended

  • Mavericks High School
  • Invictus Security Training And Firearms Academy

Job Titles Held:

  • Bottle Service Waitress
  • Fast Food Manager
  • Crew Member

Degrees

  • High School Diploma
  • D Security Lisence

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