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BORDER PATROL AGENT Resume Example

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BORDER PATROL AGENT
Summary

Goal-oriented professional experienced and competent in motivation with personal drive, imparting knowledge, and presentation. Tested and accountable in operating efficiencies, cost containment, excellent business acumen, excellent analytical skills, attention to detail and a desire to learn forever. Known for developing and nourishing professional relationships, as well as exceeding and achieving quarterly sales goals. Work very well independently, on teams, under pressure, and with multiple tasks simultaneously. Recognized for time and space organization, flexibility, computer literacy, and communications (written and verbal presentation). A motivator with exhaustive energy and enthusiasm, a customer-first attitude, and a unique blend of common sense, and technical knowledge. Committed to achieving success and a lasting reputation.

Professional Experience
BORDER PATROL AGENT
August 2011 to Current UNITED STATES BORDER PATROL - Laredo , TX
  • Communicated effectively with multiple law enforcement agencies to deter illicit immigration activities.
  • Solved multiple open immigration cases.
  • Organized and managed numerous cases of illegal smuggling of humans and narcotics.
  • Maintained an effective working relationship with several agencies, communities, and citizens along the southwest border.
  • Wrote and edited numerous reports that were used to brief United States Secretary of Homeland Security.
  • Prioritized cases in line with the Joint Task Force Commanders priority requirements, worked integral cases with minimum managerial supervision, worked rotating shifts to include holidays, days, nights and weekends.
GREETER
October 2010 to May 2011 VERIZON WIRELESS - Fayetteville, NC
  • Helped with service related functions including billing related inquiries and issues, processing bill payments, processing credits, entering orders and activating service.
  • Provided exceptional service that builds customer satisfaction and encourages customers to remain with Verizon Wireless.
  • Provided a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
EVENT SPECIALIST
May 2010 to October 2010 ADVANTAGE SALES AND MARKETING - Fayetteville, NC
  • Conducted daily consumer facing activities.
  • Presented in-store demonstrators that were friendly, knowledgeable, and represented our clients professionally.
  • Shared information about numerous products and encouraged sales in a successful manner.
  • Made a significant impact on sales and improved the customers buying experience.
  • Assisted customers based on their individual usage needs and interests to create personal buying experience.
SALES ASSOCIATE
June 2009 to August 2009 VECTOR MARKETING - Fayetteville, NC
  • Identified prospective customers using lead generating methods personal referrals and performing an average of 30 cold calls per day.
  • Presented Cutco products in the customer's home in a demonstration that normally lasts 45 minutes to an hour.
  • Attended weekly staff meetings advanced training workshops and conferences on personal sales techniques, consumer behavior, time management, and effective communication, marketing strategy, and network marketing
  • Sold over $8,000 worth of CUTCO products in 2 months.
Core Qualifications
  • Bachelor's Degree
  • Excellent communication skills
  • Goal-oriented
  • Persuasive communication expertise
  • Excellent negotiating tactics
  • Strong organizational, time management, and prioritization skills
  • Clear public speaking skills
  • Excellent Customer Service Skills
  • Excellent Leadership Skills
Achievements

Sales

  • Surpassed all sales goals by 25% for Vector Marketing Fayetteville, NC branch.

Client Interface 

  • Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.

Education and Training
Bachelor of Science : Mathematics, 2010 FAYETTEVILLE STATE UNIVERSITY - Fayetteville, NC, United States GPA: GPA: 3.04/4.0

Minor in Physics

GPA: 3.04/4.0

Calculus with Analytical Geometry (1-3), Advanced Calculus, Differential Equations (1-2), Foundations of Mathematics, Probability and Statistics (1-2), Linear Algebra, Physics (1-3), Mechanics, Heat, Chemistry
Affiliations

Alpha Phi Alpha Fraternity Incorporated

Skills
  • Fluent in Microsoft Office
  • Strong technology skills
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Resume Overview

Companies Worked For:

  • UNITED STATES BORDER PATROL
  • VERIZON WIRELESS
  • ADVANTAGE SALES AND MARKETING
  • VECTOR MARKETING

School Attended

  • FAYETTEVILLE STATE UNIVERSITY

Job Titles Held:

  • BORDER PATROL AGENT
  • GREETER
  • EVENT SPECIALIST
  • SALES ASSOCIATE

Degrees

  • Bachelor of Science : Mathematics , 2010

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