Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. Motivated Accounting Clerk with a verifiable record of accurate bookkeeping and skill in working with customers, vendors and management. Self-motivated bookkeeper offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge.
Expert in customer relations
Excellent managerial techniques
Effective time management
General ledger accounting aptitude
Strong communication skills
Accounts receivable professional
Proficient in Microsoft Office
Valued team player
Complex problem solving
Superior research skills
Advanced computer proficiency
General Ledger Accounts
Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns, FAS 109 provisions, and quarterly estimates prepared by associates.
Operated computers programmed with accounting software to record, store, and analyze information.
Bookkeeper, Pricing Clerk, Receiving, Cashier03/2012 to CurrentWinco FoodsPhoenix, AZComputed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Facilitated monthly and quarterly physical inventory counts. Updated confidential employee banking information with accuracy and speed. Maintained accounts receivable documentation electronically and on paper. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation. Processed journal entries, online transfers and payments. Researched and resolved collections and billing disputes with tact and efficiency. Maintained accurate stock records and schedules. Negotiated bulk shipping discounts with contracted carriers. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock.
Team Lead04/2011 to 03/2012Fresh & EasyPhoenix, AZOpened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Offered exceptional customer service to differentiate and promote the company brand. Educated customers on product and service offerings. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Offered direction and gave constructive feedback to motivate team members. Built and maintained effective relationships with peers and upper management.
2nd Assistant Manager01/2008 to 04/2011SafewayPhoenix, AZConducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Contributed to merchandising ideas at team sale meetings.
Office Manager06/1998 to 11/2007A-Expert Door ServiceSpanaway, WAAccountant, bookkeeper, A/P, A/R, HR, bank reconciliation, financial records, invoicing, receiving, phones, payroll, tax prep.Qualified competitive subcontractor bids prior to execution of contracts. Carefully coordinated plans and specs using marketing programming standards. Educated general contractor personnel on the quality standards throughout the construction process. Directed the general contractor on required mock-up preparation. Obtained notices of completion and compliance certifications from all of the construction administration consultants. Reviewed and investigated Proposed Change Order Requests (PCOR). Submitted all project closeout documents in accordance with the contract. Assigned projects and tasks to employees based on their competencies and specialties. Managed the day-to-day tactical and long-term strategic activities within the business. Conducted cost, schedule, contract performance, variance and risk analysis.
Business Management, HR Management2017Devry UniversityPhoenix, AZ 3.93 GPA, Deans list
Associate of Applied Science: Criminal JusticeAugust 2014Brookline CollegePhoenix, AZCriminal Justice GPA remained on honor roll for entire 15 months as well as achieved perfect
Accounting, accounts receivable, accounts payable, attention to detail, bank reconciliations, banking, billing, Cash Handling, Conflict resolution, Customer Service, Customer Relations, documentation, due diligence, financial reports, Hiring, Human Resources, payroll, policies, Safety, Scheduling, Team management, Negotiation Skills, Employee Scheduling, Communication Skills